Mortgage Loan Officer

Americor; Irvine (CA); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Supportive team environment

Americor stability

Job summary

Mission Loans, LLC in Irvine, CA is seeking a Mortgage Loan Officer to help clients navigate their financial journey by assessing needs, recommending loan products, and guiding from application to closing.

You will engage with clients via inbound and outbound calls, input borrower information, review documents, collaborate with processors and relationship managers, and strive to exceed performance goals while maintaining compliance.

Qualifications

• Active MLO license with authorization to operate in four or more states
• 3+ years as a Direct-to-Consumer loan originator
• 3+ years in a call center environment
• Experience with mortgage products: Conventional, FHA, VA, Refinance, Jumbo, Non-QM, HELOCs
• Proficiency in CRM and LOS systems (Byte, Salesforce, Encompass)

Responsibilities

• Provide an exceptional customer experience by building trust and guiding clients through the loan process
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources
• Analyze financial situations to structure tailored loan offers that best fit customer needs
• Accurately input borrower information into the system and maintain up-to-date records
• Collect and review qualification documents for complete and accurate submissions
• Communicate proactively with borrowers from application to closing
• Collaborate with processors and relationship managers to resolve qualification issues
• Meet and exceed performance goals while maintaining lending compliance and loan quality

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Time management

Spanish language

Tools

Byte

Salesforce

Encompass

Job description

Mission Loans is looking for Mortgage Loan Officersto join our Irvine Office! As a Mortgage Loan Officer, you’ll play a key role in helping clients navigate their financial journey by assessing their needs, recommending the best loan products, and ensuring a seamless mortgage process. If you're a motivated professional who thrives in a fast-paced environment and loves helping customers achieve their homeownership goals, we want to hear from you.

What You’ll Do:

• Provide an exceptional customer experience by building trust and guiding clients through the loan process
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources
• Analyze financial situations to structure tailored loan offers that best fit customer needs
• Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process
• Collect and review qualification documents to ensure complete and accurate loan submissions
• Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing
• Collaborate with internal teams including processors and customer relationship managers to resolve any qualification issues
• Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality

What We’re Looking For:

• A customer-first mindset, dedicated to delivering an outstanding experience
• Strong phone communication skills with the ability to build rapport quickly
• Self-motivated and results-driven, thriving in a fast-paced environment
• Excellent verbal and written communication skills with attention to detail
• Problem-solving and critical thinking skills to navigate loan structuring challenges
• Ability to multitask and prioritize in a high-volume setting
• Flexibility to work up to 50 hours per week, including occasional weekends

What You’ll Need:

• Must possess an active MLO license with current authorization to operate in four or more states
• Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator
• 3+ Years in a call center environment
• Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds
• Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships
• Bilingual in Spanish is a plus

Why Join Mission Loans?

• Robust lead generation, Sr. loan officers primarily handle inbound calls
• Fast loan processing on-site processors and underwriters ensure quick closings
• Competitive compensation structure with lucrative earning potential
• Supportive and growth-oriented team environment where leadership invests in your success
• Backed by Americor stability and corporate support with a people-first approach

Compensation: Average performers earn between $120,000 and $200,000+ annually.

Mission Loans, LLC. is proud to be an Equal Opportunity Employer. Mission Loans does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.