Loan Officer

Mission Loans, LLC; Dallas (TX); On-site; USD 120,000 - 200,000; Full time

Job summary

Mission Loans, LLC is seeking Experienced Remote Loan Officers to join a fast-paced team. You will guide clients through the loan process, input data, and coordinate with processors to ensure quick closings.

This role requires an active MLO license for four or more states, 3+ years as a DTC loan originator, and strong communication in a call center environment. Bilingual Spanish is a plus.

Qualifications

• Must possess an active MLO license with current authorization to operate in four or more states.
• Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator.
• 3+ Years in a call center environment.
• Expertise in mortgage products including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
• Proficiency in CRM and LOS such as Byte, Salesforce or Encompass.
• Bilingual in Spanish is a plus.

Responsibilities

• Provide an exceptional customer experience by guiding clients through the loan process.
• Engage with clients via inbound and outbound calls using company leads.
• Analyze financial situations to tailor loan offers.
• Input borrower information into systems and maintain records.
• Collect and review qualification documents for accurate submissions.
• Communicate with borrowers from application to closing.
• Collaborate with processors and relationship managers to resolve issues.
• Meet targets while ensuring compliance and loan quality.

Skills

Customer focus

Phone communication

Self-motivated

Verbal & written communication

Problem solving

Multitasking

Flexibility to 50 hrs/wk

Bilingual Spanish (nice to have)

Education

Active MLO license (4+ states)

Tools

Byte

Salesforce

Encompass

Job description

Mission Loans is looking for Experienced Remote Loan Officers to join our team! As a Loan Officer, you’ll play a key role in helping clients navigate their financial journey by assessing their needs, recommending the best loan products, and ensuring a seamless mortgage process. If you're a motivated professional who thrives in a fast-paced environment and loves helping customers achieve their homeownership goals, we want to hear from you.

What You’ll Do

• Provide an exceptional customer experience by building trust and guiding clients through the loan process.
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
• Analyze financial situations to structure tailored loan offers that best fit customer needs.
• Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process.
• Collect and review qualification documents to ensure complete and accurate loan submissions.
• Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing.
• Collaborate with internal teams, including processors and customer relationship managers, to resolve any qualification issues.
• Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality.

What We’re Looking For

• A customer-first mindset, dedicated to delivering an outstanding experience.
• Strong phone communication skills with the ability to build rapport quickly.
• Self-motivated and results-driven, thriving in a fast-paced environment.
• Excellent verbal and written communication skills with attention to detail.
• Problem-solving and critical thinking skills to navigate loan structuring challenges.
• Ability to multitask and prioritize in a high-volume setting.
• Flexibility to work up to 50 hours per week, including occasional weekends.

What You’ll Need

• Must possess an active MLO license with current authorization to operate in four or more states.
• Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator.
• 3+ Years in a call center environment.
• Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
• Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships.
• Bilingual in Spanish is a plus.

Why Join Mission Loans?

• Robust lead generation, Sr. loan officers primarily handle inbound calls.
• Fast loan processing—on-site processors and underwriters ensure quick closings.
• Competitive compensation structure with lucrative earning potential.
• Supportive and growth-oriented team environment where leadership invests in your success.
• Backed by Americor—stability and corporate support with a people-first approach.

Compensation: Average performers earn between $120,000 and $200,000 annually.

Mission Loans, LLC. is proud to be an Equal Opportunity Employer. Mission Loans does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.