Mortgage Loan Officer

Cross Keys Management; Allentown (Lehigh County); On-site; USD 55,000 - 90,000; Full time

Job summary

Cross Keys Management seeks a Mortgage Loan Officer to originate residential loans in Allentown, ensuring full compliance with policy and regulatory requirements. The role emphasizes relationship building with realtors and builders to grow loan volume.

This in-office position requires at least 2 years' experience, an active NMLS license, strong customer service, and solid MS Office skills; training and professional development are provided.

Qualifications

• Minimum 2 years' experience as a mortgage loan originator.
• Active NMLS license.
• Proficient with computers and MS Office (Word, Excel, Outlook).
• Excellent written and oral communication skills.
• Adaptable to changes in the mortgage market.
• Self-starter with customer-service excellence.
• High school diploma; Bachelor's degree preferred.

Responsibilities

• Develop and maintain relationships with realtors and builders to grow business.
• Meet with applicants to determine best loan products.
• Collect and verify documentation for loan processing.
• Communicate with borrowers throughout the process.
• Stay compliant with policies and regulatory requirements.
• Attend required training and maintain certifications.
• Deliver excellent customer service.

Skills

Customer service

Communication

Teamwork

MS Office

Self-starter

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Mortgage Loan Officer Overview

Mortgage Loan Officer will originate mortgage loans in full compliance with the Company Loan Policy as well as maintain compliance with all applicable federal, state, and local regulations, laws, and agency and/or Investor requirements for 1-4 Family residential mortgage lending.

Primary Responsibilities/Duties

• Establishes and maintains relationships with realtors, company officers, builders and new home sales representatives in order to develop and retain existing business;
• Meets with applicants/borrowers and acts as a mortgage loan advisor in order to determine the best loan product to accomplish the desired outcome for the particular situation in accordance with Bank Loan Policy.
• Obtains necessary applicant/borrower information to accurately complete a loan application and maintains strict confidentiality with the information received.
• Collects and retains required documentation and information necessary for processing and approval of the mortgage loan request.
• Maintains appropriate communication with applicant/borrower throughout the loan application process to assure loan timely approval and closing.
• Attends necessary training required to maintain and assure a high level of knowledge in the mortgage loan industry, to maintain any necessary certifications and complete required compliance training.
• Performs all duties with the utmost integrity, honesty, confidentiality and superior level of respect for the applicant/borrower.
• Other duties deemed necessary in order to deliver excellent customer service and a high quality delivery of products to both the applicant/borrower and other company staff.

Required Skills / Qualifications

• Minimum 2-years' experience as a successful mortgage loan originator.
• Must have excellent customer service skills and be able to work in a team environment.
• Must be proficient with computers, with basic to Intermediate computer skills in Microsoft Office, including Word, Excel, and Outlook required.
• Must have excellent written and oral communication skills.
• Must be adaptable to the changes in the mortgage market.
• Must be a self-starter.
• Must have an active NMLS license.
• High school graduate; College bachelor's degree preferred.

Why Join Us?

We're not just looking for a Loan Officer; we're looking for someone eager to advance in a dynamic financial environment with a company that values innovation, integrity, and your professional development. Here, your efforts translate into real rewards, and your personal success aligns with company growth.

What You'll Gain

Career Growth: We're dedicated to promoting from within and helping you take your career to new heights.

Skill Development: Access to continuous training, mentorship, and industry-leading tools.

A Supportive Environment: Work with an experienced team that celebrates success and supports your goals.

Please Note:

This is an in-office position based in Allentown. Remote work is not available.