Mortgage Loan Officer

West Capital Lending; San Francisco (CA); On-site; USD 65,000 - 120,000; Full time

Job summary

West Capital Lending is seeking a customer-focused Loan Officer to assist clients with the loan application process, assess creditworthiness, and offer suitable loan products. You will collaborate with underwriters and processors to ensure a smooth approval process while maintaining regulatory compliance.

The role emphasizes building strong client relationships, communicating loan options and risks clearly, and achieving sales goals within a team-driven environment.

Qualifications

• Minimum 1 year of loan officer or related financial services experience.
• Strong knowledge of loan products, underwriting processes, and regulations.
• Excellent communication and interpersonal skills to build client relationships.
• Detail-oriented with strong organizational skills and multitasking.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office and loan processing software.
• NMLS loan officer license.

Responsibilities

• Assess loan applications and determine creditworthiness using financial documents and reports.
• Provide guidance on available loan products, terms, and eligibility.
• Process applications, verify data, and ensure forms are completed accurately.
• Build and maintain relationships with clients and deliver excellent service.
• Explain loan options, repayment terms, and potential risks to clients.
• Collaborate with underwriters and processors to secure approvals.
• Maintain knowledge of regulations, policies, and market trends.
• Track progress of applications and assist clients with questions.
• Aim to achieve individual and team sales goals by promoting and closing loans.

Skills

Loan product knowledge

Credit analysis

Client relationship building

Communication skills

Regulatory compliance

NMLS license

MS Office / loan software

Tools

Microsoft Office

Loan processing software

Job description

About the Company:

We are seeking a highly motivated and customer-focused Loan Officer to join our dynamic team. As a Loan Officer, you will play a key role in assisting clients with the loan application process, evaluating financial backgrounds, and offering suitable loan products. You will work with clients to ensure that their financial needs are met, while ensuring all transactions comply with legal and regulatory standards.

About the Role:

Assess loan applications and determine creditworthiness by reviewing financial documents, credit reports, and other relevant information. Provide expert guidance and advice on available loan products, terms, and eligibility requirements. Process loan applications, including obtaining necessary documentation, verifying financial data, and ensuring accurate completion of all forms. Establish and maintain strong relationships with clients, providing excellent customer service throughout the loan process. Communicate clearly with clients to explain loan options, repayment terms, and potential risks. Collaborate with underwriters, processors, and other team members to ensure a smooth and efficient loan approval process. Maintain a deep understanding of industry regulations, loan policies, and market trends. Monitor the progress of loan applications and assist clients with any questions or issues that arise. Achieve individual and team sales goals by promoting and closing loan products.

Qualifications/Responsibilities:

• Proven experience as a Loan Officer or in a similar role in financial services (minimum of 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
• Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and other loan processing software.
• Loan Officer license (NMLS).

Equal Opportunity Statement:

West Capital Lending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.