Mortgage Loan Concierge & Client Experience

JPMorganChase; Beverly Hills (CA); On-site; USD 47,000 - 62,000; Full time

Job summary

JPMorganChase is looking for a Home Lending Assistant in Beverly Hills, California. You will be the primary contact for customers during the loan lifecycle, guiding them through the home loan process while adhering to regulatory requirements.

The ideal candidate should have a Bachelor's degree or equivalent experience and at least four years in mortgage loan processing. Strong customer service and organizational skills are essential. Join our team and help customers achieve their home ownership dreams.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• A minimum of four years' work experience in mortgage loan processing.
• Intermediate computer skills (familiar with MS Office products or similar software).

Responsibilities

• Serve as customers' chief point of contact throughout the life of the loan.
• Discuss products and pricing at the request of Home Lending Advisor(s).
• Manage pipeline and communicate updates to Home Lending Advisor(s).

Skills

Customer service skills

Written and oral communication

Organizational skills

Intermediate computer skills

Education

Bachelor's degree or equivalent work experience

Tools

MS Office

Job description

JPMorganChase is looking for a Home Lending Assistant in Beverly Hills, California. You will be the primary contact for customers during the loan lifecycle, guiding them through the home loan process while adhering to regulatory requirements.

The ideal candidate should have a Bachelor's degree or equivalent experience and at least four years in mortgage loan processing. Strong customer service and organizational skills are essential. Join our team and help customers achieve their home ownership dreams.