Mortgage Loan Assistant — Help Families Achieve Homeownership

Chesapeake Bank; Kilmarnock (VA); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional growth

Inclusive work environment

Impactful work

Job summary

Chesapeake Bank is seeking a Mortgage Loan Assistant to support a busy lending team in the Northern Neck area. You will receive loan applications, interview customers, and help move files through the approval process while delivering friendly, accurate service.

The role emphasizes organization, attention to detail, and compliance, with opportunities to grow within the mortgage and banking field as you gain licensing and experience.

Qualifications

• High school diploma or equivalent.
• Six months to one year of office experience.
• Good understanding of financial institution products and services.
• Proficiency with Excel and Word.

Responsibilities

• Assist Mortgage Loan Officer by receiving loan applications and interviewing customers to initiate the loan approval process.
• Type reports and forms, manage pipelines, and follow up with borrowers for documentation.
• Key loans into the mortgage system and forward files to MLOPS.
• Collect necessary documentation from borrowers to complete the application package.
• Handle loan closings and delinquency collections as needed.

Skills

Customer service

Organization

Attention to detail

Communication

Confidentiality

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

Chesapeake Bank is seeking a Mortgage Loan Assistant to support a busy lending team in the Northern Neck area. You will receive loan applications, interview customers, and help move files through the approval process while delivering friendly, accurate service.

The role emphasizes organization, attention to detail, and compliance, with opportunities to grow within the mortgage and banking field as you gain licensing and experience.