Mortgage Lending Associate — Path to Branch Manager

West Capital Lending, Inc.; Troy (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

West Capital Lending, Inc. is seeking a CLR (junior loan officer) to assist clients with mortgage inquiries, pre-approve, and manage communications across Email, Calls, and Text messages. You will maintain client interaction records and collaborate with bankers to ensure regulatory compliance.

This role offers a pathway to growth within the branch team. The position emphasizes customer service, data accuracy, and a proactive approach to guiding clients through the loan process, with emphasis on

Qualifications

• Experience in mortgage industry is a plus but not required.
• Strong interpersonal and communication abilities.
• Sales experience welcomed but not mandatory.
• Comfort with computer/phone for daily tasks.
• Excellent attention to detail and organizational skills.

Responsibilities

• Provide exceptional customer service by assisting clients with mortgage inquiries.
• Pre-Approve potential clients.
• Handle Email, Calls and Text Message campaigns to prospective clients.
• Maintain accurate records of all client interactions using software.
• Preapprove clients with a series of 5 questions.
• Collaborate with other bankers to ensure regulatory compliance.

Skills

People skills

Communication

Sales experience

Computer proficiency

Attention to detail

Tools

CRM software

Job description

West Capital Lending, Inc. is seeking a CLR (junior loan officer) to assist clients with mortgage inquiries, pre-approve, and manage communications across Email, Calls, and Text messages. You will maintain client interaction records and collaborate with bankers to ensure regulatory compliance.

This role offers a pathway to growth within the branch team. The position emphasizes customer service, data accuracy, and a proactive approach to guiding clients through the loan process, with emphasis on