Customer Lending Representative

West Capital Lending, Inc.; Irvine (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Collaborative environment

Hourly + incentives

Career growth opportunities

Modern tech stack

Job summary

West Capital Lending in Irvine, CA is seeking a proactive Junior Loan Officer to support a high-volume loan officer team from application through closing. This role emphasizes accuracy, compliance, and strong communication; you will collect borrower docs, manage pipelines, and liaise with borrowers, lenders, and agents, with opportunities to grow into a licensed loan officer.

Join a collaborative environment with modern tech and a clear path for career advancement, including potential licensure.

Qualifications

• Experience in mortgage or financial services preferred (LOA, Processor, Jr. Processor, or similar).
• Strong organizational and time-management skills.
• Clear and professional communication skills (written and verbal).
• Ability to work independently and manage multiple files at once.
• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus.

Responsibilities

• Support Loan Officers throughout the loan origination process.
• Collect, review, and organize borrower documentation (income, assets, credit, etc.).
• Communicate with borrowers, lenders, real estate agents, and internal team members.
• Assist in managing pipelines, disclosures, and follow-up communication.
• Maintain high standards of accuracy, compliance, and professionalism.

Skills

Mortgage experience

Organizational skills

Communication skills

Independent work

Attention to detail

Education

High school diploma or equivalent

Tools

Encompass

Calyx

Arrive

Job description

West Capital Lending is a fast-growing, high-performance mortgage brokerage dedicated to empowering loan officers with industry-leading support, technology, and access to top-tier lending solutions. We pride ourselves on delivering an exceptional client experience, transparent processes, and a culture built on collaboration, efficiency, and excellence.

We are seeking a Junior Loan Officer who is proactive, detail-oriented, and committed to supporting a high-volume loan officer team. This role is essential to ensuring a smooth client experience from application through closing. This is a career opportunity that leads into becoming a licensed loan officer!

Key Responsibilities:

• Support Loan Officers throughout the loan origination process
• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Communicate with borrowers, lenders, real estate agents, and internal team members
• Assist in managing pipelines, disclosures, and follow-up communication
• Maintain high standards of accuracy, compliance, and professionalism

Qualifications:

• Previous mortgage or financial services experience preferred (LOA, Processor, Jr. Processor, or similar)
• Strong organizational and time-management skills
• Clear and professional communication skills (written and verbal)
• Ability to work independently and manage multiple files at once
• Familiarity with mortgage documents, underwriting conditions, and lending guidelines is a plus
• Experience with loan origination software (Encompass, Calyx, Arrive, etc.) is a plus

What We Offer:

• Collaborative, supportive leadership and team environment
• Competitive compensation package (hourly + performance incentives)
• Opportunity for career growth within one of the top-performing divisions at West Capital Lending
• Modern systems and tech stack designed to make your job more efficient