Mortgage Insurance & Escrow Analyst

CrossCountry Mortgage, LLC; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking a Mortgage Insurance Specialist to support RoundPoint Mortgage Servicing LLC. The role focuses on maintaining accurate servicing data, ensuring timely payments, and minimizing risk, with collaboration across vendors and internal teams.

You will work under the Mortgage Insurance Manager and engage with investors, payees, borrowers, and key stakeholders to improve service quality and efficiency.

Qualifications

• Associate degree or equivalent combination of education/experience; bachelor’s degree preferred.
• Knowledge of mortgage servicing documents and processes, especially escrow administration.
• Knowledge of federal/state regulations and investor requirements related to escrow administration.

Responsibilities

• Identify and resolve mortgage insurance and escrow exceptions.
• Process disbursements on or before renewal/due/penalty dates.
• Research and resolve mortgage insurance issues.
• Maintain payee headers and monitor escrow and non-escrow loans with vendors.
• Prepare exception reports and resolve exception items to ensure accuracy.
• Ensure timely mortgage insurance payments and maintain attendance.

Skills

Mortgage servicing knowledge

Escrow administration

Regulatory knowledge

Data reporting

Fidelity LPS knowledge

Mortgage insurance payments

Time management

MS Office proficiency

Education

Associate’s degree or equivalent combination of education/experience; bachelor’s degree, preferred

Tools

Fidelity LPS

Job description

CrossCountry Mortgage, LLC is seeking a Mortgage Insurance Specialist to support RoundPoint Mortgage Servicing LLC. The role focuses on maintaining accurate servicing data, ensuring timely payments, and minimizing risk, with collaboration across vendors and internal teams.

You will work under the Mortgage Insurance Manager and engage with investors, payees, borrowers, and key stakeholders to improve service quality and efficiency.