Mortgage Escrow Insurance Expert

Lake Michigan Credit Union; Grand Rapids (MI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Retirement savings options

Comprehensive health coverage with HSA

Job summary

Lake Michigan Credit Union is seeking an Escrow Insurance Specialist I to support escrow operations and loan servicing. You will process insurance tasks accurately, communicate with vendors, and maintain loan records while ensuring compliance with investor and federal/state regulations.

The role requires 1–3 years of related experience, strong data entry skills, and proficiency in Microsoft Office. This is a full-time, on-site position in Grand Rapids, MI.

Qualifications

• 1–3 years of escrow, mortgage, or related experience.
• 3–5+ years of customer service or mortgage industry experience preferred.
• Strong data entry accuracy and MS Office proficiency.

Responsibilities

• Process insurance-related tasks and queues accurately and timely.
• Communicate with vendors and agents to confirm policy details and update loan records.
• Oversee lender-placed insurance and process refunds.
• Collaborate with departments to resolve member inquiries and adapt to updates.
• Maintain loan records and adhere to standardized processes.
• Understand flood regulations and address related inquiries.
• Review reports from LMCU and vendors and update servicing systems.
• Ensure compliance with laws including BSA, Patriot Act, OFAC.

Skills

Data entry

Time management

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Teams/Zoom

PDF tools

Job description

Lake Michigan Credit Union is seeking an Escrow Insurance Specialist I to support escrow operations and loan servicing. You will process insurance tasks accurately, communicate with vendors, and maintain loan records while ensuring compliance with investor and federal/state regulations.

The role requires 1–3 years of related experience, strong data entry skills, and proficiency in Microsoft Office. This is a full-time, on-site position in Grand Rapids, MI.