Mortgage Default & Loss Mitigation Manager

Aplusfcu; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Aplusfcu in Austin, TX seeks a Mortgage Default Servicing Manager to lead delinquency management, loss mitigation, foreclosure and bankruptcy processes, and asset recovery. You will oversee staff, vendor performance, and ensure compliance with investor and regulatory guidelines.

The role requires advanced knowledge of mortgage servicing operations, strong leadership, and a focus on portfolio performance and loss reduction while maintaining member-focused service.

Qualifications

• Experience leading mortgage loss mitigation and default servicing teams.
• Strong knowledge of delinquency management and loss mitigation.
• Familiarity with FNMA/ Freddie Mac guidelines and regulatory requirements.

Responsibilities

• Direct and manage collections, loss mitigation, and default servicing for mortgage products.
• Monitor delinquency and recovery metrics to reduce losses.
• Coordinate with legal, investors, and vendors on complex cases.
• Develop staff through training and career development plans.

Skills

Team leadership

Mortgage servicing knowledge

Regulatory compliance

Vendor management

Communication skills

Analytical thinking

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

Aplusfcu in Austin, TX seeks a Mortgage Default Servicing Manager to lead delinquency management, loss mitigation, foreclosure and bankruptcy processes, and asset recovery. You will oversee staff, vendor performance, and ensure compliance with investor and regulatory guidelines.

The role requires advanced knowledge of mortgage servicing operations, strong leadership, and a focus on portfolio performance and loss reduction while maintaining member-focused service.