Mortgage Claims & Recovery Specialist

Express Employment Professionals - Cincinnati East; Ocala (FL); Remote; USD 43,000 - 52,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Express Employment Professionals - Cincinnati East in Ocala, FL is seeking a Claims & Recovery Analyst to support mortgage servicing operations on-site. The role offers a 40-hour week at $22/hour and requires meticulous review of loan files, claims preparation, and timely submissions.

Ideal candidates bring 3+ years in mortgage servicing claims, strong analytical skills, and proficiency with Excel and servicing platforms.

Qualifications

• 3+ years of mortgage servicing experience in claims, default servicing, foreclosure, bankruptcy, REO, loss mitigation, and/or investor reporting.
• 2+ years of direct mortgage insurance, investor, guarantor, or agency claims experience.
• Knowledge of FHA, VA, USDA, FNMA, FHLMC, and private mortgage insurance claim processes.
• Experience with claim preparation, audits, appeals, curtailments, reimbursements, and loss analysis.
• Strong knowledge of mortgage servicing guidelines and investor requirements.
• Strong analytical, reconciliation, and problem-solving skills.

Responsibilities

• Review delinquent, foreclosure, bankruptcy, REO, and loss mitigation loan files for claim eligibility.
• Prepare, submit, monitor, and reconcile mortgage insurance, investor, guaranty, agency, supplemental, and appealed claims.
• Calculate claim proceeds, recoverable expenses, advances, losses, curtailments, and reimbursements.
• Audit loan documentation, servicing history, foreclosure expenses, legal fees, property preservation costs, escrow activity, and other recoverable expenses.
• Review and audit vendor-prepared claims for accuracy, completeness, and guideline compliance.
• Research and resolve claim denials, shortages, curtailments, discrepancies, and exceptions.
• Prepare appeals, supplemental claims, reconsideration requests, and supporting documentation.
• Monitor claim pipelines, aging, deadlines, and outstanding requirements.
• Reconcile claim payments against expected recoveries and investigate variances.

Skills

Mortgage servicing

Claims processing

Analytical skills

Attention to detail

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Tools

FICS Mortgage Servicer

MSP

Black Knight

Sagent

Excel

Job description

Express Employment Professionals - Cincinnati East in Ocala, FL is seeking a Claims & Recovery Analyst to support mortgage servicing operations on-site. The role offers a 40-hour week at $22/hour and requires meticulous review of loan files, claims preparation, and timely submissions.

Ideal candidates bring 3+ years in mortgage servicing claims, strong analytical skills, and proficiency with Excel and servicing platforms.