Mortgage Branch Admin Specialist

Guild Mortgage; Prior Lake (MN); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

AD&D

LTD

401(k) with employer match

Job summary

Guild Mortgage Company in Prior Lake, MN seeks a Branch Administrative Assistant III to perform extensive clerical work supporting the branch office. You will provide customer service, conduct research, prepare reports, handle correspondence, and manage scheduling and supplies.

The role involves assisting processors and managers, coordinating mail and disclosures, reconciling invoices, and supporting IT troubleshooting while upholding confidentiality and high service standards.

Qualifications

• High school diploma or equivalent preferred; four years in an administrative assistant role.

Responsibilities

• Provide clerical support to Processors; assist with projects, reports, and document handling.
• Complete loan file audits; reconcile and maintain records.
• Print and mail disclosure documents; handle mail and packages.
• Coordinate with escrow/attachments and follow up on documents.
• Assist Branch Manager and Branch Operations Manager as needed.
• Answer calls and provide courteous, information routing to appropriate parties.
• Maintain office supplies and coordinate purchases.
• Troubleshoot basic office IT issues; assist with meetings and events.
• Prepare and distribute correspondence and memos.
• Coordinate meetings; prepare agendas and book facilities.
• Create/update forms for file flow and efficiency.
• Perform other duties as assigned.

Skills

Typing 60-70 wpm

Data entry

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Guild Mortgage Company in Prior Lake, MN seeks a Branch Administrative Assistant III to perform extensive clerical work supporting the branch office. You will provide customer service, conduct research, prepare reports, handle correspondence, and manage scheduling and supplies.

The role involves assisting processors and managers, coordinating mail and disclosures, reconciling invoices, and supporting IT troubleshooting while upholding confidentiality and high service standards.