Mortgage Advisor & Client Growth Specialist

Michigan First Credit Union; Grand Rapids (MI); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Very competitive pay

401(k) matching up to 5%

Tuition reimbursement for undergrad/GR

Onsite fitness center

Cafe 26 on site

Job summary

Michigan First Credit Union is seeking a Mortgage Loan Officer to join the Michigan First Mortgage Office in Grand Rapids. You will educate clients on mortgage options, grow the loan portfolio, and guide borrowers through the full loan cycle from application to closing.

The role emphasizes sales orientation, exceptional client service, and collaboration with the Loan Center Manager. A strong emphasis on community engagement and industry knowledge is required.

Qualifications

• High school diploma; BA in Finance, Accounting or Economics preferred.
• Experience in financial software or sales is a plus.
• Passion, great communication skills, self-motivation, positive and competitive attitude.
• Detail oriented.
• Ability to present information one-on-one and in small groups.
• Ability to operate standard office equipment and perform financial calculations.

Responsibilities

• Advise and educate clients on home-buying or refinance, and mortgage needs.
• Support standards by contributing information to plans and reviews; improve processes.
• Prepare credit information to establish qualifying range based on assets, credit and income.
• Maintain records of credit transactions and loan activity.
• Develop relationships in the community, especially with real estate professionals, to attract new mortgage applications.
• Monitor mortgage loan closing and documentation; schedule closings.
• Demonstrate excellent interpersonal and persuasive skills.
• Be an advocate of The Michigan First Way in interactions and responsibilities.

Skills

Sales oriented

Communication skills

Lead generation

Social Media

Attention to detail

Education

High school diploma / BA in Finance, Accounting or Economics preferred

Tools

Financial software

Office equipment proficiency

Job description

Michigan First Credit Union is seeking a Mortgage Loan Officer to join the Michigan First Mortgage Office in Grand Rapids. You will educate clients on mortgage options, grow the loan portfolio, and guide borrowers through the full loan cycle from application to closing.

The role emphasizes sales orientation, exceptional client service, and collaboration with the Loan Center Manager. A strong emphasis on community engagement and industry knowledge is required.