Morning Shift Leader: Service & Team Coaching

IHOP; Tallahassee (FL); Presencial; USD 19.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career and leadership development

Earned Wage Access - same day access

Descripción de la vacante

IHOP in Tallahassee is seeking a Shift Leader to deliver passionate hospitality and service excellence on the restaurant floor. This hourly role supports salaried management with daily operations, training, and guest service.

You will be the on-floor point of contact when management is unavailable and ensure standards are met. Expect to mentor new hires, assist with onboarding, handle cash receipts, and help coordinate staffing as needed.

Formación

• Dynamic leadership to lead, inspire, and stay calm under pressure.
• Exceptional communication with empathy and strong guest service.
• Operational agility to manage changing priorities and schedules.
• Technical skills to manage administrative tasks in multiple systems.

Responsabilidades

• Serves as primary point of contact when management is unavailable.
• Provides FOH training, coaching, and feedback to the team.
• From time to time may assume full responsibility for running a shift.
• 95% of the Shift Leader’s time will be spent on the floor of the restaurant.
• Acts as a mentor for new hires, assists with onboarding and ensures compliance with all company standards, policies, and procedures.
• May assist with coordinating staffing needs in the event a team member is unable to report to work
• Handles cash receipts/ Store receipts/ Discounts, reconcile cash receipts and store bank funds

Conocimientos

Dynamic Leadership

Exceptional Communication

Operational Agility

Technical Skills

Descripción del empleo

IHOP in Tallahassee is seeking a Shift Leader to deliver passionate hospitality and service excellence on the restaurant floor. This hourly role supports salaried management with daily operations, training, and guest service.

You will be the on-floor point of contact when management is unavailable and ensure standards are met. Expect to mentor new hires, assist with onboarding, handle cash receipts, and help coordinate staffing as needed.