Morning Shift Guest Experience Leader – Growth & Perks

McDonald's Restaurants Limited; Knightdale (NC); On-site; USD 15,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Flexible scheduling

Telehealth access

Tuition assistance up to $2,500

Free English classes and High School 


McDPerks discount programs

Free meals

Job summary

McDonald’s Restaurants Limited in Knightdale, NC is seeking a Guest Experience Lead to greet guests, assist with ordering, and ensure a positive dining experience. You’ll help guests at the kiosks, support the team, and check satisfaction after meal service.

The role supports both part-time and full-time schedules, with hours between 10am and 8pm, and opportunities for growth within the franchise. Competitive pay and benefits are highlighted in the posting.

Qualifications

• Must be 18 years or older to work this position.
• Available weekdays and weekends, both part-time and full-time.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Offer help to those needing extra hands.
• Check with guests after receiving food to ensure satisfaction.
• Ensure kids receive a kid treat.
• Handle order accuracy corrections.
• Communicate feedback to restaurant team.

Skills

Greeting guests

Communication

Kiosk assistance

Order accuracy

Teamwork

Tools

Kiosk systems

Job description

McDonald’s Restaurants Limited in Knightdale, NC is seeking a Guest Experience Lead to greet guests, assist with ordering, and ensure a positive dining experience. You’ll help guests at the kiosks, support the team, and check satisfaction after meal service.

The role supports both part-time and full-time schedules, with hours between 10am and 8pm, and opportunities for growth within the franchise. Competitive pay and benefits are highlighted in the posting.