Morning Shift - Gaming Sales Consultant

Pro-Play Games; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Pro-Play Games in Miami, FL is seeking a Sales Associate to create a welcoming shopping experience. You will help customers choose products, process sales at the register, and promote events and memberships.

The role emphasizes friendly service, product knowledge, and teamwork in a fast-paced environment. Physical tasks include standing most of the shift and occasional lifting while maintaining store cleanliness.

Qualifications

• Provide friendly and knowledgeable customer service to all guests.
• Upsell and promote store products, events, and membership programs.
• Process transactions accurately and efficiently at the register.
• Maintain a clean and organized store environment.

Responsibilities

• Provide friendly and knowledgeable customer service to all guests.
• Assist customers with product selection and ensure they find the right items.
• Process transactions accurately and efficiently at the register.
• Upsell and promote store products, events, and membership programs.
• Address customer inquiries and concerns professionally.

Skills

Customer service

Upselling

Cash handling

Product knowledge

Teamwork

Job description

As a Sales Associate at Pro-Play Games, you play a key role in creating a welcoming and engaging environment for our customers.

Key Responsibilities

Customer Service & Sales

• Provide friendly and knowledgeable customer service to all guests.
• Assist customers with product selection, ensuring they find the right items for their needs.
• Process transactions accurately and efficiently at the register.
• Upsell and promote store products, events, and membership programs.
• Address customer inquiries and concerns professionally and proactively.

Store Operations

• Maintain a clean and organized store environment, including shelves, counters, and play areas.
• Restock and organize merchandise as needed, ensuring inventory is properly displayed.
• Follow all company policies and procedures, including loss prevention and cash-handling protocols.
• Assist with opening and closing duties as assigned.

Event Support

• Provide support for in-store events, tournaments, and gaming sessions.
• Assist with event setup, check-ins, and general player engagement.

Physical Requirements

• This role requires standing for the majority of the shift , with occasional bending, lifting, and moving of inventory.
• Must be able to lift up to 30 lbs when handling store merchandise.

Other Expectations

• Arrive on time and ready to work with a positive attitude.
• Work collaboratively with teammates to create a fun and inclusive environment.
• Be knowledgeable about the latest products, promotions, and store policies.
• Additional duties may be assigned as needed.

MUST BE MINIMUM 18 YEARS OLD TO QUALIFY

About Pro-Play Games

Pro-Play Games (PPG) is a leading gaming and collectibles retailer and events organization dedicated to building community through competitive play and exceptional customer experience. From our retail storefront to large-scale national events, our team supports thousands of players, collectors, and hobbyists each year.

At PPG, we pride ourselves on operational excellence, strong team collaboration, and a fast-paced environment where processes matter and people make the difference. As we continue to grow, we are investing in scalable systems, strong leadership, and team members who are detail-oriented, proactive, and committed to continuous improvement.

Joining Pro-Play Games means being part of a passionate, high-energy team that values:

• Teamwork and accountability
• Integrity and professionalism
• Community and customer focus
• Growth and continuous improvement

In addition to core responsibilities, all team members are expected to support and promote an ethical, respectful, and compliant workplace culture. This includes acting with integrity, maintaining confidentiality, treating others with respect, and speaking up when concerns arise. Pro-Play Games is an equal employment opportunity employer and does not discriminate against any qualified individual on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or local law.

Monday - Sunday 10 AM - 6 PM