Monitoring Operator

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision plan

Onsite medical clinic

Fitness gym

Job summary

U-Haul International, Inc. in Phoenix is seeking a security associate to manage alarms, access cameras, and coordinate with field teams. This is an in-office role with no remote option, following a Saturday to Wednesday schedule and a $16.50/hour pay rate.

You will assist customers and ensure safe operations across U-Haul centers nationwide. The position emphasizes strong communication, calm problem-solving, and meticulous note-taking, with extensive employee benefits and on-site wellness

Qualifications

• Comfortable working with computers and multiple programs.
• Able to stay calm and efficient during security matters.
• Good communicator over the phone and in person.
• Detail-oriented note taking.

Responsibilities

• Handle alarms and security across U-Haul centers nationwide.
• Communicate security matters with field teams.
• Assist field teams with security codes setup.
• Help customers who cannot leave a U-Haul property (gates/elevators).

Skills

Computer literacy

Calm under pressure

Strong communicator

Diligent note taking

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This is a fully in office position-no remote work is available.

Schedule:

• 1:30pm-10pm Saturday - Wednesday; off Thursday/Friday

Pay:

• $16.50/hour

Duties/Responsibilities:

• Handling alarms/security and accessing cameras for U-Haul centers across the nation
• Communicating with field team members about security related matters
• Aiding field team members with getting security codes setup
• Assisting customers who become unable to leave a U-Haul property (gates/elevators)

Required Skills:

• Comfortable working with computers and handling multiple programs at once
• Able to remain calm and efficient when handling security matters
• Good communicator over the phone and in person
• Detailed note taker
• Medical insurance
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• CVS Virtual Care
• 24-Hour Nurse Line
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company-paid life insurance
• Voluntary life insurance options
• Short-Term and Long-Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey's SmartDollar Financial Wellness Program
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U-Haul Mothers Program (Paid maternity l eave)

#LI-SB1

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

2727 N Central Ave
Phoenix, Arizona 85004 Full-Time R256919

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.