Monitoring Operator

U-Haul; Phoenix (AZ); On-site; USD 44,083,000 - 50,475,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision plan

Onsite medical clinic

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Tuition Reimbursement Program

Paid holidays, vacation, and sick time

Wellness programs

Job summary

U-Haul in Phoenix, Arizona is seeking an in-office Security Support specialist. You will monitor alarms and access cameras for U-Haul centers nationwide, coordinate with field teams, and assist customers on-site at U-Haul properties.

Candidates should be comfortable working with computers, stay calm under pressure, communicate clearly by phone and in person, and take detailed notes. The role is full-time with a Saturday–Wednesday schedule and a pay rate of $16.50 per hour.

Qualifications

• Comfortable working with computers and handling multiple programs at once.
• Able to remain calm and efficient when handling security matters.
• Good communicator over the phone and in person.
• Detailed note taker.

Responsibilities

• Handling alarms/security and accessing cameras for U-Haul centers across the nation
• Communicating with field team members about security related matters
• Aiding field team members with getting security codes setup
• Assisting customers who become unable to leave a U-Haul property (gates/elevators)

Skills

Computers & multitasking

Calm under pressure

Clear communicator

Detail-oriented notes

Job description

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. This is a fully in office position-no remote work is available.

Schedule: 1:30pm-10pm Saturday - Wednesday; off Thursday/Friday Pay: $16.50/hour

Duties/Responsibilities:

• Handling alarms/security and accessing cameras for U-Haul centers across the nation
• Communicating with field team members about security related matters
• Aiding field team members with getting security codes setup
• Assisting customers who become unable to leave a U-Haul property (gates/elevators)

Required Skills:

• Comfortable working with computers and handling multiple programs at once
• Able to remain calm and efficient when handling security matters
• Good communicator over the phone and in person
• Detailed note taker

U-Haul Offers:

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers® CVS Virtual Care
• U‑Haul Kids Program
• 24‑Hour Nurse Line Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U‑Haul University®
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Company‑paid life insurance
• Voluntary life insurance options
• Short-Term and Long‑Term Disability
• Critical Illness, Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramsey’s SmartDollar® Financial Wellness Program
• U‑Haul Federal Credit Union
• Paid holidays, vacation, and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans, hotels, computers, vehicles & more
• Community involvement & volunteer opportunities
• U‑Haul Mothers Program (Paid maternity leave)

#LI-SB1

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do‑it‑self‑movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do‑it‑self‑moving equipment that would be available on a one‑way, nationwide basis. U‑Haul co‑founders L.S. “Sam” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U‑Haul trailers. In the process, an industry was born.