Money Movement Service Specialist | Client-Focused Support

ghr; Chandler (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Bank of America is seeking a Money Movement Service Generalist to provide world-class service and support for Merrill clients and internal advisors. You will process routine transactions, respond to inquiries, and ensure security while minimizing risk.

The role emphasizes operational discipline, data entry, and handling calls and queues in a fast-paced environment. 40-hour week, first shift in the United States.

Qualifications

• Experience in customer service or call center environments.
• Ability to handle money movement transactions with accuracy and care.
• Strong listening skills and client-focused mindset.

Responsibilities

• Process transactions according to established procedures and prescribed processes.
• Demonstrate operational discipline while performing routine functions.
• Support multiple operations areas such as analyses, report generation, data entry, and account opening.
• Assist with phone calls, email boxes, and processing queues.

Skills

Customer Service

Data Entry

Attention to Detail

Communication

Problem Solving

Job description

Bank of America is seeking a Money Movement Service Generalist to provide world-class service and support for Merrill clients and internal advisors. You will process routine transactions, respond to inquiries, and ensure security while minimizing risk.

The role emphasizes operational discipline, data entry, and handling calls and queues in a fast-paced environment. 40-hour week, first shift in the United States.