Money Movement Service Specialist

ghr; Minnesota; On-site; USD 34,000 - 38,000; Full time

Job summary

Bank of America is seeking a Money Movement Service Generalist to support Merrill clients and internal financial advisors. You will handle routine transactions and maintain high service standards in a fast-paced environment.

The role emphasizes risk awareness, accuracy, and collaboration with operations teams. Experience with money movement transactions and call center environments is valued. On-site in the United States, with a focus on efficient processing and compliance.

Qualifications

• Experience in customer service or call center environments.
• Experience with money movement transactions.
• Ability to multi-task and stay organized.
• Strong communication and problem-solving skills.

Responsibilities

• Processes transactions according to established procedures.
• Supports phone, email, and processing queues.
• Covers operations functions like analyses, data entry, and account activities.
• Refers complex issues to management for resolution.

Skills

Account Management

Adaptability

Customer Focus

Data Entry

Active Listening

Continuous Improvement

Customer Service

Data Quality

Result Orientation

Attention to Detail

Operations Management

Process Analysis

Critical Thinking

Process Management

Job description

Bank of America is seeking a Money Movement Service Generalist to support Merrill clients and internal financial advisors. You will handle routine transactions and maintain high service standards in a fast-paced environment.

The role emphasizes risk awareness, accuracy, and collaboration with operations teams. Experience with money movement transactions and call center environments is valued. On-site in the United States, with a focus on efficient processing and compliance.