Money Movement Service Specialist

Bank of America; Pennington (NJ); On-site; USD 71,635,000 - 79,763,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America is seeking a customer service and operations-support professional in Pennington, NJ. The role involves handling routine transactions, supporting internal partners and external clients, and referring complex issues to management.

Key tasks include processing requests, answering calls and emails, and assisting with various operations such as account opening and data entry. The position emphasizes customer focus, accuracy, and teamwork across 1st shift hours.

Qualifications

• Experience in customer service environments.
• Ability to handle multiple tasks and prioritize.
• Strong communication and problem-solving skills.

Responsibilities

• Process routine transactions and operational tasks for Merrill.
• Assist with phones, emails, and processing queues.
• Support various operations functions such as account opening, trade and payment processing.

Skills

Account Management

Adaptability

Customer Focus

Data Entry

Process Improvement

Active Listening

Attention to Detail

Job description

Bank of America is seeking a customer service and operations-support professional in Pennington, NJ. The role involves handling routine transactions, supporting internal partners and external clients, and referring complex issues to management.

Key tasks include processing requests, answering calls and emails, and assisting with various operations such as account opening and data entry. The position emphasizes customer focus, accuracy, and teamwork across 1st shift hours.