Momentum Operations Manager

One and Only Fitness Consulting; Tallahassee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

One and Only Fitness Consulting is looking for a Front Desk Manager in Tallahassee, Florida. The role involves supervising the front desk staff, ensuring exceptional customer service, and collaborating with management for a positive gym atmosphere.

The ideal candidate thrives in a results-driven environment, possesses strong leadership qualities, and excels in social intelligence, fostering a friendly and efficient workspace.

Qualifications

• Strong drive to achieve results in a production-based environment.
• Competitiveness and goal-oriented mindset.
• Ability to inspire confidence in team settings.

Responsibilities

• Supervise front desk staff and ensure exceptional customer service.
• Train, schedule, and provide support to front desk employees.
• Collaborate to maintain a positive gym atmosphere.

Skills

Customer service

Team leadership

Strong drive

Social intelligence

Job description

Welcome to Momentum Fitness!

Front Desk staff members are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all our members and potential new members.

Overview

As the Front Desk Manager, you will oversee all our front‑desk employees and lead customer service. You will work closely with the Assistant and General Managers and help create a fun work environment for our employees and members. You will be in charge of training, scheduling, and assisting the rest of the front desk staff.

Responsibilities

• Supervise front desk staff and ensure outstanding customer service.
• Train, schedule, and support front desk employees.
• Collaborate with the Assistant and General Managers to maintain a positive gym atmosphere.

Qualifications

• Someone who understands and thrives in a production‑based business where numbers matter.
• Strong drive to get things done, competitive by nature, and goal‑oriented.
• Assertive yet a team player who can inspire confidence and optimism.
• Comfortable taking charge, turning plans into action, and brainstorming with the team to move forward.
• Excellent social intelligence and ability to work with many personality types.

We look forward to getting to know you. Good luck!