Operations Manager

UFC Gym; Waipahu (HI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance

Free gym membership

Paid time off

Job summary

UFC Gym is seeking an Operations Manager in Waipahu, Hawaii, to lead daily functions while maintaining brand standards and driving operational revenue. This position involves managing both back-office and front-desk teams to create an energetic environment for members.

The ideal candidate will have previous management experience, preferably in Health & Fitness or Hospitality, excellent organizational and communication skills, and a proactive leadership style. Comprehensive benefits including salary, bonuses, and employee perks are offered.

Qualifications

• Previous management experience required.
• Highly organized with strong communication skills.
• Proactive leader with problem-solving abilities.

Responsibilities

• Ensure operational excellence and achieve revenue goals.
• Manage inventory, ordering, and reporting.
• Hire and develop a high-performing team.
• Advocate for member retention and oversee facility management.

Skills

Organizational skills

Communication skills

Proactive leadership

Point-of-sale operations

Education

Management experience

Background in Health & Fitness or Hospitality

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Wellness resources

The Operations Manager is the backbone of the club, responsible for ensuring seamless daily functions, maintaining brand standards, and driving operational revenue. You will lead the "back office" and front-desk teams to provide a clean, organized, and high-energy environment for our members.

What We Offer

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Full medical, dental, and vision coverage.
• Work-Life Balance: Ample vacation days, personal leave, and holidays.
• Growth: Ongoing in-house training and discounted recertifications (NASM, ACE, ISSA).
• Perks: Free gym membership, employee discounts, and team-building events.

Key Responsibilities

Operational Excellence & Revenue

• Financial Targets: Take ownership of hitting monthly Operations Revenue goals through efficient management and point-of-sale oversight.
• Inventory Control: Manage supply ordering, receiving, and inventory reporting to ensure the club is always fully stocked and operational.
• Reporting: Maintain an efficient "back office" by filing accurate daily and weekly revenue and inventory reports.

Team Leadership & Standards

• Staff Development: Hire, train, and develop a high-performing operations team focused on friendliness and punctuality.
• Brand Presentation: Ensure the team consistently executes the basics, including strict adherence to dress code and club cleanliness.
• Teamwork: Instill a sense of common responsibility across all club functions to improve both the member and team member experience.

Member Retention & Experience

• Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences.
• Facility Management: Supervise the general maintenance and organizational flow of the club to ensure a premium "Big Gym" feel.

Qualifications

• Experience: Previous management experience required; background in the Health & Fitness or Hospitality industry is highly preferred.
• Skills: Highly organized with strong oral, written, and presentation communication skills.
• Leadership: A proactive leader willing to take responsibility and solve problems regardless of the situation.
• Technical: Comfortable supervising point-of-sales (POS) operations and managing detailed administrative files.