Momentum Financials Tier 2 Helpdesk Analyst

CACI International Inc; United States; Remote; USD 63,000 - 130,000; Full time

Job summary

CACI International Inc is seeking a Tier 2 Helpdesk Analyst to support the Department of Veterans Affairs, providing advanced Momentum Financials support, managing tickets, and collaborating with government staff and Momentum SMEs.

The ideal candidate has 5+ years' experience with Momentum Financials front-end (and preferably database), strong analytical and communication skills, and the ability to work independently or with a team to resolve issues.

Qualifications

• 5+ years with Momentum Financials front-end (and preferably database).
• Experience supporting Momentum implementations/operations.
• Knowledge of General Ledger, Budgeting, Accounts Payable/Receivable and reporting.

Responsibilities

• Provide advanced support for Momentum Financials in a production environment.
• Manage and resolve a workload of tickets with statuses and impediments.
• Analyze project docs and test in non-production environments for complete resolutions.
• Facilitate meetings with stakeholders to review ticket issues.
• Collaborate with government staff, developers, testers and Momentum SMEs.

Skills

Momentum Front-end experience

Momentum Database

Federal financials processes

Analytical skills

Communication skills

Teamwork

Time management

Education

Bachelor's degree in Business/Accounting/Finance/IS

Tools

Momentum Financials

Job description

CACI International Inc is seeking a Tier 2 Helpdesk Analyst to support the Department of Veterans Affairs, providing advanced Momentum Financials support, managing tickets, and collaborating with government staff and Momentum SMEs.

The ideal candidate has 5+ years' experience with Momentum Financials front-end (and preferably database), strong analytical and communication skills, and the ability to work independently or with a team to resolve issues.