Moment Maker: Elite Event Coordinator

Playatgila; Chandler, Northern (AZ, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Company-paid benefits

401(k) match

Wellness program

Paid time off

Team member perks

Job summary

Gila River Resorts & Casinos in Chandler, AZ seeks an Event Coordinator to oversee administrative, logistical, and operational tasks for the Event Services team. The role emphasizes planning, accurate documentation, and cross‑department coordination to run successful events.

The ideal candidate has 2–4 years in catering or event coordination, proficiency with Delphi, Opera, and MS Office, and strong organizational and communication skills.

Qualifications

• Associate’s degree in hospitality management, Business Administration, or related field preferred
• 2–4-year years of catering, hospitality, event, or banquet coordination experience
• Proficiency in Delphi Management system, Opera, Microsoft Office (Word, Excel & Outlook)
• High degree of project & organizational skills
• Possess diligent attention to details, strong organization skills, telephone and written communication skills, takes direction easily, self-motivated with the ability to complete tasks in a timely manner with minimum supervision
• Ability to multi-task effectively
• Keen sense of confidence and empowerment
• Demonstrates a strong commitment to collaborative teamwork and cross-department coordination to ensure shared accountability among departments
• Able to always maintain a professional and forward-thinking demeanor
• Must possess excellent verbal and written communication skills
• Ability to perform the GILA WAY when engaging with guests: Greet, Interact, Listen, Appreciate

Responsibilities

• Manage all in-house catering inquiries, maintain event calendars, and update all booking systems
• Oversee all details & Banquet Event Orders (BEOs) for in-house meetings & departmental training
• Organize daily distribution of event posting, change log & property Banquet Event Order (BEOs) distribution
• Prepare, distribute, and maintain Banquet Event Orders (BEOs) for weekly review
• Manage the creation of 14-day booking recap and weekly distribution
• Responsible for weekly resume distribution; assist Event Managers with group resumes
• Prepare catering estimates based on Banquet Event Orders (BEOs) and provide to Billing Coordinator
• Coordination of updates in Delphi for revisions to include menus, pricing, set-up, and overall system changes
• Track catering performance metrics for forecasting and end-of-month revenues
• Manage amenity inventory, personalized notes, and custom amenities for VIPs
• Responsible for final billing reconciliation for Event Managers review, audit final billing for billing accuracy
• Monitor vendor agreements, certificates of insurance and compliance documentation
• Oversee execution of catering guidelines for all new group turnovers
• Prepares signage and specialty menus for VIP events
• Assist with departmental ordering and accurate cost tracking for expenses
• Assist with preparation of in-house VIP events, marketing driven events, corporate partner events, trade shows & networking events
• Creation of visual aids for group & VIP events
• Communicate with guests and group contacts via verbal and written communication
• Upload banquet report communications to booking notes for future review
• Conducts introductory site tours and event walk throughs when needed
• Perform other special projects and duties as assigned

Education

Associate’s degree in hospitality management, Business Administration, or related field preferred

2–4 years of catering, hospitality, event, or banquet coordination experience

High degree of project & organizational skills

Keen sense of confidence and empowerment

Strong verbal and written communication skills

Tools

Delphi Management

Opera

Microsoft Office (Word, Excel, Outlook)

Job description

Gila River Resorts & Casinos in Chandler, AZ seeks an Event Coordinator to oversee administrative, logistical, and operational tasks for the Event Services team. The role emphasizes planning, accurate documentation, and cross‑department coordination to run successful events.

The ideal candidate has 2–4 years in catering or event coordination, proficiency with Delphi, Opera, and MS Office, and strong organizational and communication skills.