Modernization Sales Specialist

Otis SE; Chicago (IL); On-site; USD 80,000 - 104,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

Paid vacation and holidays

Paid sick leave

Tuition reimbursement

Job summary

Otis Elevator Company is seeking a motivated Modernization Sales Specialist in Chicago to promote innovative elevator modernization solutions. You will identify opportunities, build client relationships, and coordinate multi-disciplinary teams to deliver projects on time and within scope.

The role requires strong communication, presentation, and organizational skills, with 5+ years in B2B sales. A technical mindset and proficiency with Microsoft tools are essential. Bachelor’s degree preferred.

Qualifications

• 5+ years sales experience in B2B.
• Strong written and verbal communication skills.
• Ability to manage multiple projects in a team-oriented environment.
• Comfortable in a technical environment using Microsoft software.
• Bachelor’s degree preferred; high school diploma or equivalent required.

Responsibilities

• Proactively identify, respond to, and win modernization projects.
• Build and maintain relationships with potential and existing customers.
• Support Business Development Manager’s, Account Managers & Client Engagement Managers in capital planning efforts for existing maintenance clients.
• Provide basic elevator consultation to customers by visiting job sites.
• Deliver customized product and solution recommendations based on client needs.
• Implement the modernization sales installation processes by working directly with field management on modernization projects and coordinating activities and information concerning the modernization of all equipment.
• Oversee job details throughout sales process, including managing contract documents, creating approvals and layouts and tracking to completion.
• Provide expert technical support throughout project planning and implementation.
• Lead or activate project management support to ensure quality project completion and customer satisfaction.
• Build relationships with local market vertical transportation consultants.

Skills

B2B sales

Communication skills

Presentation skills

Time management

MS Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Date Posted: 2026-09-11 Country: United States of America Location: OT052: CHN - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Modernization Sales Specialist to promote innovative solutions with current and potential customers.

On a typical day you will:

• Proactively identify, respond to, and win modernization projects to include: identifying bid opportunities, preparing bid responses, creating presentations, negotiating with potential customers
• Build and maintain relationships with potential and existing customers
• Support Business Development Manager’s, Account Managers & Client Engagement Managers in capital planning efforts for existing maintenance clients
• Provide basic elevator consultation to customers by visiting job sites.
• Deliver customized product and solution recommendations based on client needs
• Implement the modernization sales installation processes by working directly with field management on modernization projects and coordinating activities and information concerning the modernization of all equipment
• Oversee job details throughout sales process, including managing contract documents, creating approvals and layouts and tracking to completion
• Provide expert technical support throughout project planning and implementation
• Lead or activate project management support to ensure quality project completion and customer satisfaction
• Build relationships with local market vertical transportation consultants

What you will need to be successful

5+ years sales experience in B2B

Ability to work in a highly team-oriented and dynamic environment with superior customer interfacing communication skills.

Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

Needs to be self-motivated and able to manage many simultaneous projects and responsibilities

Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

Presentation skills for both in person and virtual meetings

Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills

Elevator industry experience preferred not required

High school diploma or equivalent required; bachelor’s degree preferred

What’s In it For Me / Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Salary Transparency

The salary range for this role is $80,000 to $104,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail]. Privacy Policy and Terms: Click on this link to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.