Modern Workplace Engineer: M365, Azure & VDI (Hybrid)

SMART Services; Utica (MI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) retirement program

Health insurance

Paid time off

Birthday off

Job summary

SMART I.T. Services in Utica, MI is seeking a Modern Workplace Engineer to elevate user computing across client environments. You’ll work on Windows desktops, cloud productivity, and VDI, balancing hands-on technical work with user-focused improvements.

The role emphasizes hybrid, office-first with flexibility, security baselines, and automation, enabling scalable, secure end-user experiences.

Qualifications

• Hands-on Microsoft desktop + cloud experience.
• Experience with VDI and virtual desktops.
• Familiar with MFA, endpoint hardening and patching.
• Comfort with automation and runbooks.

Responsibilities

• Support and improve Windows desktop environments.
• Deploy, configure, and optimize Microsoft 365.
• Work across cloud/hybrid environments —Azure and on‑prem.
• Support and enhance VDI platforms.
• Handle escalations with clear communication.
• Strengthen security with MFA and patching.
• Build repeatable processes and automations.
• Help teams adopt Copilot and AI-assisted workflows.

Skills

Microsoft 365

Azure

Windows desktops

VDI

Security basics

Automation

Copilot AI workflows

n8n/Zapier orchestration

Tools

VMware

ConnectWise

Kaseya

Job description

SMART I.T. Services in Utica, MI is seeking a Modern Workplace Engineer to elevate user computing across client environments. You’ll work on Windows desktops, cloud productivity, and VDI, balancing hands-on technical work with user-focused improvements.

The role emphasizes hybrid, office-first with flexibility, security baselines, and automation, enabling scalable, secure end-user experiences.