Modern Workplace Automation Developer

100 CRC Insurance Group, LLC; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Paid time off

Job summary

100 CRC Insurance Group, LLC is seeking a Regular 1st Shift Automation Engineer to reduce manual work by building scripts, tools, and reusable workflows for Modern Workplace operations across Windows and macOS.

You will develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, and Power Platform to streamline processes, speed deployments, and improve user experience, with DevOps and testing automation as part of daily delivery.

Qualifications

• Five years of related experience in automation and modern workplace operations.
• Strong PowerShell scripting experience with advanced functions and secure credential handling.
• Experience with Microsoft Graph API, REST APIs, JSON, and automation across Microsoft 365 services.
• Hands-on with Azure Automation, Azure Functions, Logic Apps, Power Automate or similar platforms.
• Familiarity with Azure DevOps or GitHub and end-to-end DevOps practices.
• Knowledge of endpoint management concepts (Autopilot, policies, baselines, remediation).
• Experience with Windows 365, AVD, or virtual desktop modernization initiatives.
• Preferred: Jamf Pro and Apple Business Manager experience; NexThink telemetry tooling.

Responsibilities

• Automation and Tool Development: design and maintain scripts, workflows, and integrations for Modern Workplace operations.
• API and Platform Integration: build integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, and related APIs.
• Endpoint Engineering: automate Intune policies, baselines, profiles, and remediation actions across Windows and macOS.
• Digital Experience and Self‑Healing: develop telemetry, proactive remediation, and self‑healing capabilities.
• DevOps Delivery: manage backlog, source control, CI/CD pipelines, and deployment of Modern Workplace solutions.
• Testing and Validation Automation: create automated validation for OS updates, deployments, and policy changes.
• AI and Copilot Enablement: contribute to AI-enabled workplace solutions and governance.

Skills

PowerShell scripting

Microsoft Graph API

REST APIs

Azure Automation

Azure Functions

Logic Apps

GitHub / DevOps

Intune

Autopilot

NexThink

Configuration management

Tools

Azure DevOps

GitHub

Jamf Pro

NexThink

Power Platform

Job description

Regular or Temporary: Regular. Language Fluency: English (Required). Work Shift: 1st Shift (United States of America).

Primary Outcome: Role is expected to reduce manual operational work through automation, standardization, reusable tooling, and measurable improvements in deployment speed, support efficiency, compliance, and user experience.

Responsibilities

Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self‑service capabilities.

API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra ID, Windows 365, ServiceNow, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.

Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.

Digital Experience and Self‑Healing: Build proactive remediation, telemetry‑driven alerting, and self‑healing capabilities using tools such as NexThink, Intune remediation scripts, PowerShell, Azure Functions, Logic Apps, or other automation platforms.

DevOps Delivery: Use Azure DevOps or GitHub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.

Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.

AI and Copilot Enablement: Contribute to AI‑enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.

Required Skills

• Five years of related experience in the following areas: Strong PowerShell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
• Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra ID, and Windows 365 services.
• Hands‑on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
• Familiarity with Git‑based development practices, Azure DevOps or GitHub, work item management, pipelines, release controls, and documentation standards.
• Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
• Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
• Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
• Experience with Digital Employee Experience tooling, such as NexThink, for telemetry, proactive remediation, dashboards, and end‑user experience improvement is preferred.
• Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.

Benefits

Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

EEO Statement

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other protected classification. CRC Group is a Drug‑Free Workplace. EEO is the Law.