Model Home Guest Concierge | Welcoming Visitors & Showings

PulteGroup Inc.; Brentwood (TN); On-site; USD 30,000 - 46,000; Full time

Job summary

PulteGroup is seeking a welcoming, detail-oriented Sales Center Assistant in Brentwood, TN to support model home operations and customer interactions. You will assist visitors, maintain the center, and manage daily traffic records and guest registrations.

The role requires strong verbal and written communication, computer proficiency, and the ability to build rapport with customers while delivering excellent service in a fast-paced homebuilding environment.

Qualifications

• Minimum High School Diploma or equivalent preferred.
• Minimum of 1 year related functional experience preferred.
• Knowledge of sales organization preferred.
• Exceptional verbal and written communication skills.
• Exceptional computer skills; basic proficiency in using computer systems.
• Ability to communicate clearly and effectively with customers, both verbally and in writing.
• Capable of building rapport with customers and creating a welcoming environment.

Responsibilities

• Greet and direct visitors to model homes and/or to office.
• Maintain sales center appearance.
• Distribute current price lists to guests.
• Make appointments with the Online Sales Specialist or Sales Consultant.
• Accurately prepare daily traffic recap and activity sheets.
• Tabulate specific information on guest registration forms.
• In conventional communities, demonstrate models to visitors, explaining their features and benefits.
• Perform related administrative duties, as assigned.
• Attend sales training, as required.
• Provide timely responses to questions submitted to the community website.
• Additional administrative projects requested by management.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Computer skills

Customer service

Rapport building

Sales knowledge

Attention to detail

Education

High School Diploma or equivalent

Job description

PulteGroup is seeking a welcoming, detail-oriented Sales Center Assistant in Brentwood, TN to support model home operations and customer interactions. You will assist visitors, maintain the center, and manage daily traffic records and guest registrations.

The role requires strong verbal and written communication, computer proficiency, and the ability to build rapport with customers while delivering excellent service in a fast-paced homebuilding environment.