Modality Workflow Specialist

Radiology Associates of Hartford PLLC; Enfield (CT); Vor Ort; USD 22.000 - 33.000; Vollzeit

Zusammenfassung

Radiology Associates of Hartford PLLC is seeking an Administrative Radiology Support role to assist with workflow coordination and patient flow under radiologist direction. The position requires initiative, attention to patient safety, and strong communication to ensure accurate orders and timely imaging services.

Responsibilities include scheduling, patient preparation explanations, PACS operation, confidentiality, and collaboration with referral partners to ensure seamless patient care.

Qualifikationen

• Required: High School Diploma or GED.
• Required: Medical Terminology.
• Preferred: Radiology scheduling/experience.
• Preferred: medical training program that included medical and anatomy terminology.
• Preferred: certified medical assistant.

Aufgaben

• Identify tasks to improve workflow and patient retention.
• Review schedules to verify orders, CPT codes, authorization, prep, and prior imaging.
• Explain proper preparation to patients and verify orders.
• Schedule/reschedule exams to meet practice/patient needs.
• Operate and understand all computer systems and PACS systems.
• Maintain patient modesty, confidentiality, and privacy.
• Coordinate with referrals to ensure prompt ordering and reporting.
• Retrieve prior images.
• Maintain patient care standards for reliable imaging and care.
• Foster good rapport with patients, staff, physicians, and radiologists.
• Ensure patient rights, privacy, and non-discrimination.
• Maintain confidentiality of all records.
• Contribute to warmth and positive atmosphere in the organization.
• Introduce self to patients by name and address patients courteously.
• Follow policies, safety procedures, and report hazards.
• Keep work areas neat, safe, and tidy.
• Assist with quality control duties as required.
• Attend in-service training, staff meetings, and on-the-job training.
• Perform other duties as assigned by radiologist, staff technologist, and Imaging Services Operations Manager.

Ausbildung

High School Diploma or GED

Medical Terminology

Radiology scheduling/experience

Medical training program with anatomy terminology

Certified medical assistant

Jobbeschreibung

Description

POSITION SUMMARY

Under the clinical direction of a radiologist and general supervision of Patient Access Director performs and assists with workflow and modality coordination, not requiring constant supervision of technical detail. Perform a variety of administrative tasks that require independent judgment with ingenuity and initiative to maximize patient flow. Assume responsibility for assisting with patient care and patient safety. Perform other related duties within the job classification or organization, as necessary.

ESSENTIAL RESPONSIBILITIES

• Work closely with the Patient Access Director to identify tasks to improve workflow and patient retention.
• Review schedules to identify appropriate documentation of orders, CPT codes, authorization, prep, and prior imaging.
• Explain proper preparation to patients prior to procedure and verify and/or obtain appropriate patient RX or verbal order (VO) pertinent to examinations ordered.
• Schedule/reschedule exams as needed to meet the needs of the practice or patient.
• Operate and understand all computer systems and PACS systems.
• Ensure patient modesty, confidentiality, and privacy.
• Communicate effectively with referrals to ensure prompt and accurate ordering, completion of exam, and reporting via fax, written and verbal means.
• Retrieve prior images
• Always maintain patient care standards to ensure reliable and accurate imaging and quality of patient care via direct contact with staff.
• Contribute to and maintain good working rapport with all patients, personnel, physicians, and radiologists to ensure that the organization's objectives can effectively meet the needs of patients and physicians.
• Assure that patient rights to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained.
• Maintain confidentiality of all classified, sensitive information, and records, including patient care information, salary, wages, and benefits.
• Contribute to an atmosphere of warmth, personal interest, and positive emphasis throughout the organization.
• Assure formal introduction of self by name to all patients and address patient by name in a friendly, courteous, and professional manner assuring treatment of all patients with warmth, dignity, and consideration.
• Follow established policies and procedures, including safety and precautions.
• Report all unsafe, hazardous conditions, and defective equipment to supervisor immediately.
• Assure that work areas are maintained in a neat, safe, clean, and orderly fashion.
• Assist with quality control duties and assignments as required.
• Attend and participate in-service educational classes, seminars, staff meetings and on-the-job training programs as required.
• Perform other related duties within the job classification or organization as necessary or as assigned by a radiologist, staff technologist, center and modality leads, and Imaging Services Operations Manager.
• All other duties as assigned.

Requirements

EDUCATION & EXPERIENCE

• Required: High School Diploma or GED
• Required: Medical Terminology
• Preferred: Radiology scheduling/experience
• Preferred: medical training program that included medical and anatomy terminology
• Preferred: certified medical assistant

WORK ENVIRONMENT

This position is based in a healthcare facility that provides patient care services in a fast-paced and team-oriented environment. Employees may work in various clinical or administrative areas depending on their role.

Radiology Associates of Hartford is an Equal Opportunity Employer