MOD Level III: Lead Shift & Ops at Plant-Based Café

Life Alive Cafe, LLC; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Meal discount

Yoga benefit

Health benefits

Mental Health support

Flexible schedule

Job summary

Life Alive Cafe, LLC is seeking a Manager on Duty (MOD Level III) to lead high-level shift execution and own key financial and administrative processes. You will bridge to salaried management by owning compliance, catering awareness, and financial reporting in a fast-paced plant-based cafe.

The role emphasizes team leadership, scheduling, onboarding via UKG, and delivering exceptional hospitality while driving sales and maintaining safety standards.

Qualifications

• Demonstrated experience in customer service, staff management, and cafe operations.
• Successful completion and mastery of MOD Level I and Level II responsibilities.
• Completion and validation of the MOD Level III Training Plan.
• Ability to lift up to 50 lbs and work 9+ hours on your feet multiple days a week.
• 70% meal discount and free/discounted Yoga.
• Health, dental, and vision coverage (for full-time employees).
• Free Mental Health Support (for full-time employees).
• Flexible schedule supporting your lifestyle and personal goals.

Responsibilities

• Shift Management & Execution: Perform core MOD Level I and II responsibilities.
• Coach, delegate to, and motivate team members.
• Manage onboarding paperwork through the UKG platform.
• Schedule writing, labor templates, forecasting, and weekly labor tracking.
• Oversee purchasing of paper goods and manage invoices.
• Validate and reconcile Weekly Labor Reports and real-time labor budgets.
• Coordinate cafe catering orders and liaise with stakeholders.
• Drive daily sales targets, improve speed of service, and run period inventory counts.
• Conduct advanced cafe food safety validations and maintain safety standards.

Tools

UKG platform

Job description

Life Alive Cafe, LLC is seeking a Manager on Duty (MOD Level III) to lead high-level shift execution and own key financial and administrative processes. You will bridge to salaried management by owning compliance, catering awareness, and financial reporting in a fast-paced plant-based cafe.

The role emphasizes team leadership, scheduling, onboarding via UKG, and delivering exceptional hospitality while driving sales and maintaining safety standards.