Mobility Travel Navigator & CSR (In-Office)

Transdev; San Rafael (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Paid vacation and sick days

Job summary

Transdev is seeking a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN) in San Rafael, CA. The successful candidate will assist customers with information on Marin Access ADA and non-ADA programs, schedule rides, and handle customer inquiries. This role is essential for ensuring compliance with transportation requirements.

The position offers competitive pay ranging from $22.00 to $26.00 per hour and includes additional benefits such as vacation time and healthcare coverage.

Qualifications

• High school diploma or GED required.
• Excellent written and oral communication skills.
• Understand the requirements of the ADA.

Responsibilities

• Assist customers with Marin Access programs and services.
• Schedule rides and maintain accurate trip records.
• Respond to application status inquiries.

Skills

Excellent communication skills

Proficient computer skills

Basic mathematical skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Transdev is seeking a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN) in San Rafael, CA. The successful candidate will assist customers with information on Marin Access ADA and non-ADA programs, schedule rides, and handle customer inquiries. This role is essential for ensuring compliance with transportation requirements.

The position offers competitive pay ranging from $22.00 to $26.00 per hour and includes additional benefits such as vacation time and healthcare coverage.