Mobility & Telecom Administrator

Red Coats Inc.; Silver Spring (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Red Coats Inc. is looking for a Telecom Administrator in Silver Spring, Maryland. This full-time role involves managing telecommunications systems, primarily focusing on mobile device administration and user support. The ideal candidate will have 2+ years' experience, a strong understanding of mobile platforms, and superior troubleshooting skills. Responsibilities include overseeing mobile device provisioning and assisting users with technical issues. The position requires excellent organizational and communication skills, making it pivotal to the IT department's efficiency.

Qualifications

• 2+ years of experience in telecom administration or mobility support.
• Working knowledge of mobile platforms (iOS, Android).
• Basic understanding of IT systems including email configuration.

Responsibilities

• Manage and administer corporate mobile devices and mobility accounts.
• Handle provisioning, activation, and configuration of devices.
• Assist employees with mobile device setup and technical support.

Skills

Telecom administration

Mobility support

Troubleshooting skills

Microsoft Office Suite

Organizational skills

Education

High school diploma

Associate’s degree in IT or related field

Tools

Mobile Device Management (MDM)

Microsoft 365

Job description

Red Coats Inc. is looking for a Telecom Administrator in Silver Spring, Maryland. This full-time role involves managing telecommunications systems, primarily focusing on mobile device administration and user support. The ideal candidate will have 2+ years' experience, a strong understanding of mobile platforms, and superior troubleshooting skills. Responsibilities include overseeing mobile device provisioning and assisting users with technical issues. The position requires excellent organizational and communication skills, making it pivotal to the IT department's efficiency.