Telecom Systems Support Analyst (Telework Eligible)

Caltrans: California Department of Transportation; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A state transportation organization is looking for a Telecommunications Support Analyst to maintain and troubleshoot communication systems in the Marysville District Office. The role requires strong technical and communication skills, as well as proficiency with various communication protocols. Candidates must be able to train users on telecommunications equipment and manage mobile device applications. This position may involve occasional overtime, and applicants must have a Class C drivers license for required travel.

Qualifications

• Experience in installing and maintaining telecommunications equipment.
• Strong technical skills for troubleshooting communication systems.
• Ability to document technical configurations effectively.

Responsibilities

• Support telecommunications operations in the Marysville District Office.
• Install, maintain, and troubleshoot telecommunications equipment.
• Train clients and end-users on communication tools and software.

Skills

Telecommunications installation and troubleshooting

Customer interaction skills

Technical documentation

Proficiency with communication protocols

Mobile device management

Job description

A state transportation organization is looking for a Telecommunications Support Analyst to maintain and troubleshoot communication systems in the Marysville District Office. The role requires strong technical and communication skills, as well as proficiency with various communication protocols. Candidates must be able to train users on telecommunications equipment and manage mobile device applications. This position may involve occasional overtime, and applicants must have a Class C drivers license for required travel.