Mobility Equipment Technician — Home Setup & Service

Rehab Medical LLC; Addison Township (IL); On-site; USD 25,000 - 39,000; Full time

Job summary

Rehab Medical is seeking a Mobility Equipment Technician to deliver, set up, and service mobility devices in patients' homes, ensuring safety and proper operation. You will work directly with patients, therapists, and ATPs to customize equipment and provide exceptional customer education.

Ideal candidates have a high school diploma, 2+ years in equipment delivery or related roles, and strong mechanical and communication skills.

Qualifications

• High school diploma or equivalent required.
• Two years of experience delivering consumer or medical equipment preferred.
• Mechanical aptitude to troubleshoot, repair, and set up complex power chairs.
• Basic computer and communication skills required.
• Excellent interpersonal and communication abilities; professionalism and confidentiality are essential.
• Ability to work independently and manage multiple priorities with minimal supervision.

Responsibilities

• Equipment Delivery, Service, and Repair: deliver, service, and repair mobility equipment per manufacturer guidelines and patient needs.
• Document issues and repairs accurately and promptly; complete paperwork and electronic documentation; ensure proper patient signatures for claims.
• Vehicle Management and Compliance: maintain a clean, organized company vehicle and comply with policies.
• Communicate with office staff, operations, and partners about delivery status and issues; report delays or concerns promptly.
• Collaborate with teams to improve service quality and assist in warehouse or route duties as needed.

Skills

Interpersonal skills

Mechanical aptitude

Documentation

Independence

Customer service

Education

High School Diploma or equivalent

Tools

None

Job description

Rehab Medical is seeking a Mobility Equipment Technician to deliver, set up, and service mobility devices in patients' homes, ensuring safety and proper operation. You will work directly with patients, therapists, and ATPs to customize equipment and provide exceptional customer education.

Ideal candidates have a high school diploma, 2+ years in equipment delivery or related roles, and strong mechanical and communication skills.