Mobility Equipment Service Tech (Field & Shop)

Numotion; Rocky Hill (CT); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Short- and long-term disability

Life insurance

Training and development programs

Job summary

Numotion, the leader in complex rehabilitation technology, is seeking a Service Technician in Connecticut. You will diagnose and repair wheelchairs and medical equipment in shop and field settings, maintain stock, ensure safety, and educate customers. A valid driver’s license and two years of mechanical experience are required.

Enjoy competitive compensation with benefits and opportunities for training and development. This role may involve travel to various locations and OT as needed.

Qualifications

• High School diploma or GED or minimum one year of related experience.
• Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
• Proficiency with hand and power tools for equipment repair.
• Basic knowledge of Word Processing, Email, and Internet for completing documentation and communication.
• Ability to quickly assess situations and make sound decisions to resolve equipment issues.
• Valid State Driver’s License with a satisfactory driving record, as this role may involve traveling to various locations.

Responsibilities

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
• Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
• Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.

Skills

Mechanical experience

Tool usage

Problem solving

Driving

Computer literacy

Education

High School diploma or GED

Tools

Hand tools

Power tools

Office software

Job description

Numotion, the leader in complex rehabilitation technology, is seeking a Service Technician in Connecticut. You will diagnose and repair wheelchairs and medical equipment in shop and field settings, maintain stock, ensure safety, and educate customers. A valid driver’s license and two years of mechanical experience are required.

Enjoy competitive compensation with benefits and opportunities for training and development. This role may involve travel to various locations and OT as needed.