Mobility Device Fulfillment Specialist

DecisionPoint Technologies, Inc.; Tampa, Northern (FL, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

DecisionPoint Technologies is seeking a Mobility Depot Technician to join our logistics team. In this hands-on role, you will help ensure mobility devices are configured, staged, packaged, tracked, and deployed according to client requirements and SLAs.

The ideal candidate is detail-oriented, organized, dependable, and comfortable in a fast-paced warehouse environment, collaborating with depot, logistics, procurement, technical, and client engagement teams.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Teamwork and collaboration mindset.
• Technically inclined with the ability to quickly learn new devices, systems and applications.
• Ability to manage time effectively and prioritize daily assignments.
• Ability to work accurately in a fast-paced environment.
• Ability to follow established processes, procedures, and security protocols.
• Comfortable using computers and performing repetitive data-entry tasks.

Responsibilities

• Stage and kit mobility devices according to client specifications.
• Configure, prepare, package, and ship devices per requirements.
• Process daily tickets, requests, and fulfillment assignments.
• Complete assigned work accurately and on schedule to meet SLAs.
• Support client onboarding, deployment projects, and other depot initiatives.
• Track and update mobility device inventory in the systems.
• Maintain records of asset movement, device status, and deployment history.
• Participate in inventory counts and resolve discrepancies.
• Ensure devices and equipment are accounted for throughout fulfillment.
• Inspect devices and kits to meet client specs and quality standards.
• Identify and report defective equipment, fulfillment errors, or issues.
• Follow documented procedures, security requirements, and company policies.
• Maintain accurate fulfillment and inventory documentation.
• Collaborate with logistics, procurement, technical, and client engagement teams.
• Communicate issues that could affect schedules, quality, or SLAs.
• Contribute ideas to improve depot processes and customer service.

Skills

Attention to detail

Teamwork

Technically inclined

Time management

Data entry

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

DecisionPoint Technologies is seeking a Mobility Depot Technician to join our logistics team. In this hands-on role, you will help ensure mobility devices are configured, staged, packaged, tracked, and deployed according to client requirements and SLAs.

The ideal candidate is detail-oriented, organized, dependable, and comfortable in a fast-paced warehouse environment, collaborating with depot, logistics, procurement, technical, and client engagement teams.