Mobility Device Configuration & Deployment Specialist

ConnectUs Corp

King of Prussia (PA)

On-site

USD 52,000 - 78,000

Full time

14 days+

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Job summary

ConnectUs Corp is seeking a hands-on Configuration Specialist to deliver ready-to-work devices by configuring, staging, imaging, enrolling, testing, and troubleshooting smartphones, tablets, and laptops.

You will support Tier 1 and Tier 2 issues, document resolutions, and collaborate with Managed Services, Operations, and customer IT teams to meet exact customer requirements and SOWs.

Qualifications

2+ years of hands on experience in managed services or enterprise mobility.
Direct experience configuring and staging smartphones and tablets in a business environment.
Hands on laptop imaging, provisioning, setup, or endpoint deployment experience.
Tier 1 and Tier 2 technical support experience with troubleshooting beyond scripted steps.
Experience with at least one MDM/UEM or endpoint management platform is strongly preferred.

Responsibilities

Hands on configuration and staging of smartphones, tablets, laptops, and related endpoint equipment.
Mobile device enrollment and provisioning through MDM/UEM platforms.
Windows laptop imaging, provisioning, and endpoint setup.
iOS and Android setup, enrollment, application deployment, and troubleshooting.
Tier 1 and Tier 2 support for endpoint hardware, software, and deployment issues.

Skills

Device configuration

Staging devices

MDM/UEM knowledge

Troubleshooting

Documentation

Tier 1/2 support

Endpoint deployment

Networking basics

Tools

Microsoft Intune

Workspace ONE

SOTI

MaaS360

Ivanti

Scalefusion

Jamf

Samsung Knox

Job description

You will support Tier 1 and Tier 2 issues, document resolutions, and collaborate with Managed Services, Operations, and customer IT teams to meet exact customer requirements and SOWs.

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