Mobility Concierge: Parking Tech & Guest Care

externalsp-spplus; Oregon; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Flexible schedule

Job summary

SP+ seeks a Mobility Specialist to support parking and mobility operations during events at Providence Park. This frontline role involves guiding guests, enrolling them in Metropolis parking technology, and ensuring courteous, efficient service in a fast-paced environment.

Work hours vary with Providence Park events, primarily evenings and weekends. Great fit for active individuals seeking part-time shifts with potential cross-location opportunities.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.

Skills

Customer service

English communication

Mobile device use

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Job description

SP+ seeks a Mobility Specialist to support parking and mobility operations during events at Providence Park. This frontline role involves guiding guests, enrolling them in Metropolis parking technology, and ensuring courteous, efficient service in a fast-paced environment.

Work hours vary with Providence Park events, primarily evenings and weekends. Great fit for active individuals seeking part-time shifts with potential cross-location opportunities.