Mobile Universal Banker: Branch & Digital Solutions

M&T Bank Corporation; Town of Huntington (NY); Presencial; USD 31.000 - 52.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid volunteer time

Competitive benefits

Resumo da vaga

M&T Bank Corporation in Huntington, NY seeks a Float Universal Banker to support branch staff and travel between branches in the area. You will educate customers, promote digital banking, and identify opportunities to meet financial needs while following the bank's sales process.

Ideal candidates have a high school diploma and 1 year of retail or customer service experience, plus strong communication and multitasking skills in a fast-paced environment.

Qualificações

• High school diploma or GED and at least 1 year of retail sales or customer service experience.
• Ability to travel between branches as needed.
• Strong verbal and interpersonal skills for diverse customers.

Responsabilidades

• Educate customers and explain features of banking solutions; make recommendations based on needs.
• Engage customers to bank with us and promote digital capabilities.
• Explain high-level loan decision criteria and guidelines.
• Complete servicing tasks for Consumer and Business Banking customers and identify opportunities.
• Follow the bank’s sales process and provide customer-focused guidance.
• Proactively reach out to retain and expand relationships.
• Manage lobby presence and greet customers, addressing needs promptly.
• Refer to appropriate banking partners when opportunities arise.
• Aid AML/BSA/KYC processes and identify potential fraud.
• Log customer complaints and resolve overdrafts with accuracy.

Conhecimentos

Strong verbal communication

Strong interpersonal skills

Ability to travel between branches

Proficiency with internet user-level

Formação

High school diploma or GED

Descrição da vaga

M&T Bank Corporation in Huntington, NY seeks a Float Universal Banker to support branch staff and travel between branches in the area. You will educate customers, promote digital banking, and identify opportunities to meet financial needs while following the bank's sales process.

Ideal candidates have a high school diploma and 1 year of retail or customer service experience, plus strong communication and multitasking skills in a fast-paced environment.