Mobile Tech Support & Activation Specialist

Comcast; Savannah (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Job summary

Comcast in Savannah, GA seeks a Retail Service Associate to deliver best-in-class customer experiences across mobile products and in-store services. You will activate devices, educate customers, troubleshoot issues, and keep shelves and counters clean and inviting.

You'll handle activations, account security, returns, warranty claims, and on-demand deliveries while upselling accessories to enhance value. A highSchool Diploma or GED and 0–2 years' relevant experience are expected.

Qualifications

• High school diploma or GED required.
• 0–2 years of relevant work experience.

Responsibilities

• Activate devices and educate customers on setup.
• Troubleshoot issues and escalate when needed.
• Assist with returns, warranty claims and exchanges.
• Maintain store cleanliness and merchandising standards.

Skills

Customer focus

Workplace organization

Technical knowledge

Teamwork

Self motivation

Resilience

Communication

Critical thinking

Problem solving

Professional integrity

Education

High School Diploma

GED

Job description

Comcast in Savannah, GA seeks a Retail Service Associate to deliver best-in-class customer experiences across mobile products and in-store services. You will activate devices, educate customers, troubleshoot issues, and keep shelves and counters clean and inviting.

You'll handle activations, account security, returns, warranty claims, and on-demand deliveries while upselling accessories to enhance value. A highSchool Diploma or GED and 0–2 years' relevant experience are expected.