Mobile Tech Sales Specialist

T-MOBILE USA, Inc.; Orange (CA); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking Mobile Associates in Orange, California, to support retail operations by engaging customers and facilitating their technology needs. This role involves developing product knowledge, utilizing digital tools, and assisting customers throughout their shopping journey.

The ideal candidate is required to have a High School Diploma and preferably 6 months of experience in customer service. Compensation includes $19.50/hour, training pay, and potential annual incentives. T-Mobile also offers extensive benefits, including health insurance and stock grants.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment preferred
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology solutions
• Utilize digital tools to demonstrate product features and enhance customer engagement
• Complete required training on retail processes and wireless technology

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking Mobile Associates in Orange, California, to support retail operations by engaging customers and facilitating their technology needs. This role involves developing product knowledge, utilizing digital tools, and assisting customers throughout their shopping journey.

The ideal candidate is required to have a High School Diploma and preferably 6 months of experience in customer service. Compensation includes $19.50/hour, training pay, and potential annual incentives. T-Mobile also offers extensive benefits, including health insurance and stock grants.