Mobile Store-in-Store Pro | Customer-Focused Tech Sales

T-Mobile; Flemington (NJ); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate in a National Sales partner environment.

You will engage customers in a fast-paced retail setting, demonstrate the value of wireless solutions, and guide shoppers through Nest digital tools and the T-Mobile app to self-serve. The role emphasizes relationship-building, solution-based selling, training participation, and meeting sales targets while delivering exceptional service.

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales experience preferred in retail.

Responsibilities

• Engage with customers in a high-traffic retail setting and showcase T‑Mobile solutions.
• Use digital self-serve tools to educate customers and complete onboarding.
• Build rapport, identify needs, and drive solution-based selling to meet targets.
• Collaborate with nearby stores to onboard customers and share knowledge.
• Provide exceptional service and support Be Back referrals.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate in a National Sales partner environment.

You will engage customers in a fast-paced retail setting, demonstrate the value of wireless solutions, and guide shoppers through Nest digital tools and the T-Mobile app to self-serve. The role emphasizes relationship-building, solution-based selling, training participation, and meeting sales targets while delivering exceptional service.