Mobile Service Technician, Mission Viejo *New Site Opening*

Lucid Motors; Mission Viejo (CA); On-site; USD 42,705 - 59,236; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Paid holidays

401(k) retirement plan

Equity program

Incentive program

Job summary

Lucid Motors is seeking a Mobile Service Technician to diagnose, maintain, and repair Lucid vehicles at client locations. You will travel within the assigned territory with a service van and tools provided, working independently and with a local service center for support.

Responsibilities include documenting service interactions, handling parts duties, and maintaining expert knowledge of HV/LV/EV systems. ASE certifications are preferred and Lucid covers related training costs.

Qualifications

• 2–5 years of experience as an automotive service technician.
• Self-sufficient, highly organized and able to work independently or on a team.
• Knowledge of High Voltage and EV powertrain systems.
• Customer-facing communication skills and proficiency with DMS software.
• EPA 609 Certification and valid driver’s license.

Responsibilities

• Function as a Service Advisor and handle parts duties including ordering, returns, and inventory.
• Interact with clients to deliver high-quality customer experience.
• Document all vehicle interactions using the software suite.
• Maintain knowledge of HV, LV, and EV systems and perform walk-around write-ups.
• Travel to client locations to diagnose, repair, and maintain Lucid vehicles in the field.

Skills

Customer facing communication

Independent work

Team collaboration

Organized

Curiosity and energy

Education

EPA 609 Certification

Driver’s license

Tools

Microsoft Office

DMS software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility. Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, CA. This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region. We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state‑of‑the‑art location and help shape the next chapter of Lucid’s service operations from day one.

At Lucid, service is more than maintenance, it’s an extension of the ownership experience. As we continue to expand, we’re excited to bring a new service location to Mission Viejo, CA. Our Service Technicians are the foundation of every Lucid service center, working alongside some of the most advanced teams in the EV industry. We are seeking individuals who bring curiosity, precision, and energy to their craft, and who are passionate about delivering an exceptional, world‑class experience to every Lucid customer.

Location: 28471 Marguerite Pkwy, Mission Viejo, CA 92692

All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo.

Mobile Service Technician is a unique position that covers field service repairs. This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field. Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast‑paced environment.

As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.

Preferred Qualifications

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation Range

Base Pay Range (hourly)

$31—$43 USD

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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