Associate Service Technician, Mission Viejo

Lucid Motors; Mission Viejo (CA); On-site; USD 43,000 - 59,000; Full time

Job summary

Lucid Motors is seeking an Associate Service Technician in Mission Viejo, CA to perform Pre-Delivery Inspections, detailing, test drives and basic repairs on Lucid vehicles before delivery. You will document interactions in the software suite and handle software updates during inspections.

The role requires ASE readiness within 6-8 months, a valid license, and strong customer-facing communication. The position offers hands-on growth and opportunities in a fast-paced, innovative EV environment.

Qualifications

• 18+ years of age or older.
• Ability to learn High/Low Voltage process.
• Customer facing experience with excellent written and verbal communication skills.
• Ability to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
• Perform software updates as needed on cars in the process of inspection.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Learn High/Low Voltage systems
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Skills

Customer facing experience

Written and verbal communication

Tools

Microsoft Office

DMS software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, Ca. This new facility represents our continued investment in delivering an exceptional ownership experience and supporting the growing Lucid community throughout the region. We are building a talented team of service professionals who are passionate about innovation, customer excellence, and the future of sustainable transportation. Join us at an exciting time as we establish this state-of-the-art location and help shape the next chapter of Lucid's service operations from day one.

Location

28471 Marguerite Pkwy, Mission Viejo, CA 92692

All employees will be trained at and report to our Costa Mesa Service center until the new site opens in Mission Viejo.

As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
• Perform software updates as needed on cars in the process of inspection.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Learn High/Low Voltage systems
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Qualifications

• 18+ years of age or older
• Able to learn the High/Low Voltage process
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications

• Experience in automobile repair environments
• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles
• Willingness to obtain ASE Certification per Lucid's Career Framework and additional required licenses (A4, A5, A6, A7)
• EPA 609 Certification (willing to obtain upon hire)

Pay Range: 28-34/hr

Compensation Range

The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Base Pay Range (hourly)

$31—$43 USD

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

Diversity & Inclusion

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.