Mobile Service Technician — ASE-Certified Auto Repair Pro

24 Ford of Easton; South Easton (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Job summary

24 Ford of Easton seeks a mobile service technician to service customer sites, used lots, and local auctions. You will travel in the mobile service van, perform repairs and maintenance, and communicate with the Parts Department and Service Advisors to keep jobs moving smoothly.

The role emphasizes independence, problem solving on the road, and a strong customer service focus. ASE certifications are preferred, and Ford-related training kept up to date.

Qualifications

• Detail-oriented and organized, with strong note-taking and documentation.
• Valid driver license required for field travel and driving company vehicles.
• ASE/Manufacturer certifications are desirable but not mandatory.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with many different customers each day and represent the dealership.
• Organize and prepare for the day’s appointments.
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner.
• Communicate with Parts Department and Service Advisors regularly to manage production and customer communication.
• Accurately document vehicle repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work occasionally in challenging weather conditions.
• Able to drive and maintain a company vehicle responsibly.

Skills

Detail-oriented

Organized

Tablet proficiency

Valid driver's license

ASE certification (preferred)

Education

ASE/Manufacturer certifications (Ford desirable)

Job description

24 Ford of Easton seeks a mobile service technician to service customer sites, used lots, and local auctions. You will travel in the mobile service van, perform repairs and maintenance, and communicate with the Parts Department and Service Advisors to keep jobs moving smoothly.

The role emphasizes independence, problem solving on the road, and a strong customer service focus. ASE certifications are preferred, and Ford-related training kept up to date.