MOBILE SERVICE TECHNICIAN

TriGreen Equipment; Winchester (TN); On-site; USD 28,000 - 44,000; Full time

Job summary

TriGreen Equipment is seeking a Mobile Service Technician to service customers around Winchester, TN on a full-time basis. You will perform repairs and maintenance on outdoor power equipment, representing the dealership professionally in the field.

The role requires knowledge of mechanical, electrical, and hydraulic systems, plus the ability to lift heavy components and operate diagnostic tools. CDL preferred and safety rules apply, with opportunities for a monthly bonus.

Qualifications

• High school diploma or GED required; associate degree preferred.
• John Deere Ag Tech certificate preferred.
• Valid driver’s license required; CDL preferred.

Responsibilities

• Represent and promote the dealership professionally at all times.
• Performs service to repair or maintain equipment.
• Coordinates with Service Manager to improve in-field service processes.
• Explains maintenance or service concerns to customers.
• Promotes in-field service programs and Ready to Mow program.
• Maintains field service vehicle, trailer, inventory, tools and equipment.
• Follows safety rules and works varying shifts, weekends and holidays.

Skills

Outdoor power equipment repair

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostic tools operation

Customer service

Education

High School Diploma or GED

John Deere Ag Tech certificate (preferred)

Tools

John Deere diagnostic tools

Multimeter

Vehicle diagnostic software

Job description

Find a Mobile Service Technician position at TriGreen Equipment. Join the TriGreen team servicing customers around Winchester, TN for a full time position. Share your expertise with the TriGreen Service team. You will earn an hourly wage plus the opportunity to earn a monthly bonus!

Primary Responsibilities

• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
• Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
• Performs the level of service required by the customer to repair or maintain equipment.
• Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
• Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
• Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
• Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
• Prepares all reports and forms required in conjunction with work assignments.
• Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
• Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
• Perform other duties as assigned.
• Follows all safety rules and regulations in performing work assignments.
• Ability to work varying shifts, weekends and holidays as needed.

Experience, Education, Skills And Knowledge

• Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
• Excellent knowledge of mechanical, electrical and hydraulic systems.
• Good skills in operating vehicles and equipment used for diagnostic purposes.
• Ability to operate vehicles, tools and equipment used in machinery repair
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
• High School Diploma, GED or equivalent work experience.
• Associates degree from John Deere Ag Tech program preferred.
• Valid Drivers License required. Commercial Drivers License (CDL) preferred.
• Outstanding inter-personal and customer service skills.