MOBILE SERVICE TECHNICIAN

TriGreen Equipment; Murfreesboro (TN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

TriGreen Equipment is seeking a Mobile Service Technician to service customers around Murfreesboro, TN. This full-time role offers an hourly wage with a monthly bonus opportunity.

You will repair and maintain outdoor power equipment, coordinate with the Service Manager, and promote the Ready to Mow program while ensuring safety and professionalism on-site. A valid driver's license is required, with a John Deere Ag Tech associate preferred.

Qualifications

• Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
• Excellent knowledge of mechanical, electrical and hydraulic systems.
• Ability to lift a minimum of 75 pounds and perform physical tasks.
• High School Diploma, GED or equivalent work experience.
• Associates degree from John Deere Ag Tech program preferred.
• Valid Driver's License; CDL preferred.
• Outstanding interpersonal and customer service skills.

Responsibilities

• Represent the dealership professionally at all times, including personal conduct and appearance.
• Repairs or maintains customer equipment as required.
• Coordinates with Service Manager to implement effective on-site service processes.
• Explains maintenance or service concerns to customers clearly.
• Promotes Ready to Mow and other in-field service programs.
• Maintains trailer/truck inventory and tools for on-site service.
• Prepares reports and forms for work assignments.
• Maintains knowledge of John Deere and TriGreen products.
• Follows safety rules and works varying shifts, weekends and holidays.

Skills

Repair knowledge

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostic tools

Customer service

Education

High School Diploma/GED

John Deere Ag Tech Associate

Job description

Find a Mobile Service Technician position at TriGreen Equipment. Join the TriGreen team servicing customers around Murfreesboro, TN for a full time position. Share your expertise with the TriGreen Service team. You will earn an hourly wage plus the opportunity to earn a monthly bonus!

Primary Responsibilities

• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
• Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
• Performs the level of service required by the customer to repair or maintain equipment.
• Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
• Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
• Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
• Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
• Prepares all reports and forms required in conjunction with work assignments.
• Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
• Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
• Perform other duties as assigned.
• Follows all safety rules and regulations in performing work assignments.
• Ability to work varying shifts, weekends and holidays as needed.

Experience, Education, Skills And Knowledge

• Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
• Excellent knowledge of mechanical, electrical and hydraulic systems.
• Good skills in operating vehicles and equipment used for diagnostic purposes.
• Ability to operate vehicles, tools and equipment used in machinery repair
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
• High School Diploma, GED or equivalent work experience.
• Associates degree from John Deere Ag Tech program preferred.
• Valid Drivers License required. Commercial Drivers License (CDL) preferred.
• Outstanding inter-personal and customer service skills.