MOBILE SERVICE TECHNICIAN

TriGreen Equipment; Florence (AL); On-site; USD 28,000 - 41,000; Full time

Job summary

TriGreen Equipment is hiring a Mobile Service Technician to service customers around Florence, AL. This full-time role offers an hourly wage plus the potential to earn a monthly bonus based on performance on the field service team.

The ideal candidate must repair and maintain outdoor power and agricultural equipment, with strong mechanical, electrical and hydraulic knowledge, and the ability to diagnose issues on-site.

Qualifications

• Must repair or maintain outdoor power/agricultural equipment using appropriate methods and tools.
• Strong knowledge of mechanical, electrical and hydraulic systems.
• Able to diagnose issues using diagnostic equipment and on-site testing.
• Operates vehicles and equipment used in machinery repair.
• Physical ability to lift and move heavy parts (75 lb minimum).
• High school diploma or GED or equivalent work experience.
• Associate degree in John Deere Ag Tech is preferred.
• Valid driver's license is required; CDL preferred for some routes.

Responsibilities

• Represent the dealership professionally at all times in Florence, AL.
• Promote TriGreen Equipment and its service offerings to customers.
• Repair or maintain equipment as requested by customers.
• Coordinate with Service Manager to optimize field service processes.
• Explain maintenance and repair concerns clearly to customers.
• Promote in-field service programs and Ready to Mow initiatives.
• Maintain service vehicle, trailer, inventory, tools, and equipment.
• Complete reports and forms related to work orders.
• Follow safety rules and work shifts including weekends/holidays.

Skills

Equipment repair knowledge

Mechanical knowledge

Electrical systems

Hydraulic systems

Diagnostics

Physical ability

Customer service

Reading/interpretation of service data

Education

High School Diploma / GED

Associate degree from John Deere Ag Tech

CDL preferred

Job description

Find a Mobile Service Technician position at TriGreen Equipment. Join the TriGreen team servicing customers around Florence, AL for a full time position. Share your expertise with the TriGreen Service team. You will earn an hourly wage plus the opportunity to earn a monthly bonus!

Primary Responsibilities

• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance
• Promotes TriGreen Equipment in a professional manner through personal appearance and dress according to the company policy.
• Performs the level of service required by the customer to repair or maintain equipment.
• Coordinates with Service Manager to establish and implement effective processes for all services offered through the in-field service program.
• Reviews and explains any maintenance, repair or other service concerns not covered in the customer requested job
• Promotes the Ready to Mow Program and/or dealership-specific, in-field service programs.
• Establishes and implements effective stocking processes with the Parts department to maintain the proper parts inventory in the trailer/truck utilized for on-site equipment service.
• Prepares all reports and forms required in conjunction with work assignments.
• Maintains current product knowledge of John Deere and other products sold and serviced by TriGreen Equipment.
• Maintains condition of in-field service vehicle, trailer, inventory, tools and equipment.
• Perform other duties as assigned.
• Follows all safety rules and regulations in performing work assignments.
• Ability to work varying shifts, weekends and holidays as needed.

Experience, Education, Skills And Knowledge

• Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power/agricultural equipment.
• Excellent knowledge of mechanical, electrical and hydraulic systems.
• Good skills in operating vehicles and equipment used for diagnostic purposes.
• Ability to operate vehicles, tools and equipment used in machinery repair
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods and sitting.
• High School Diploma, GED or equivalent work experience.
• Associates degree from John Deere Ag Tech program preferred.
• Valid Drivers License required. Commercial Drivers License (CDL) preferred.
• Outstanding inter-personal and customer service skills.